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While the app at its core does work it does lack the ability to select an image from the phone's gallery. This is a severe limitation as it does not allow you to report something at a time that's more convenient to the user. A side effect is also that the app's camera feature doesn't support multiple camera so zooming is out of the question, I don't want to have to go out of my way to move closer to the subject in order to make a clear photo when I can zoom in with my phone's built-in camera app and make a clear picture from where I'm standing and continue on my way. The pin UX is also a bit weir as the pin will move a certain amount of pixels up when you pick it, but doesn't drop when you let it go, resulting in inconsistent behavior and may lead up to incorrect placement by the user. Either let it float and drop it, or keep the pin on the same location relative to the touchpoint. Whatever happens with your report is up to the municipality, but this app does make it easy to report things and in my experience the municipality of my city did pick up my reports in a matter of minutes. I would give this app 5 stars, if it wasn't for that lacking camera/gallery ability. Please release an update with this feature implemented.
★★☆☆☆Max Moors· Sep 7, 2023
Before the latest update the app worked fine. It was outdated and lacked a lot of things, but worked. Now just because I have developer mode enabled it won't run. What are you protecting the app from with dev mode? I'd understand disabling it when a device is rooted, but dev mode is harmless.
★☆☆☆☆Maarten vG· Oct 8, 2023
After the new update, we now have to talk with a chatbot. Awful experience, often crashing when trying to fill out the form. Please go back to the old style which worked very fast. Remember that if you want me to report something, I should be able to do this in as little time as possible. Now it takes me too long.
★★☆☆☆Code Caster· Sep 9, 2023
Another app that got less functionality with an overhaul. Where did my previous reports go? Why is reporting an issue now akin to having a conversation with a chatbot with no option to change earlier input? Why is the app forced full screen? Why is the hamburger menu behind my in-screen front-facing camera? Where are the settings, so I can change the app to Dutch (I like having my phone in English, but Dutch apps in my native language)?
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Technologies used by BuitenBeter
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