CareGiver by John Hancock

John Hancock Life Insurance

4.31

177 reviews

1,000+
Downloads

Free

The CareGiver app allows you to easily manage services provided to customers.

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4.31 · 177 reviews · 1,000+ downloads

Pros & Cons

Free to use app with a dedicated paperless workflow
Online management of care visits for Johns Hancock insureds
Direct submission of care sessions to customers for faster reimbursement
History access for prior care sessions and streamlined reimbursement process

May lack EVV/compliance features and certain scheduling or team collaboration capabilities found in some competitors
Limited notes or telecalm features compared to feature-rich rival apps
No visible requested-permissions in the provided data; verify safety details on the store listing

About CareGiver by John Hancock

CareGiver by John Hancock is a finance app developed by John Hancock Life Insurance.

How many times has CareGiver by John Hancock been downloaded?

CareGiver by John Hancock has been downloaded 4.9 thousand times. In the last 30 days, the app was downloaded 150 times.

What is the rating of CareGiver by John Hancock?

CareGiver by John Hancock is rated 4.31 out of 5 stars, based on 180 ratings.

Is CareGiver by John Hancock free?

CareGiver by John Hancock is free to download. The last update was on April 13, 2022.

What are the requirements for CareGiver by John Hancock?

CareGiver by John Hancock requires Android 10+ or higher. The app has a content rating of Everyone. The app has been available on Google Play December 2018.

Description

The John Hancock CareGiver App provides approved independent caregivers a fast, convenient and paperless way to submit care sessions for services provided to John Hancock Long-term care insureds with

More data about CareGiver by John Hancock

Price	Free to download
Total downloads	4.9 thousand
Recent downloads	150
Rating	4.31 based on 180 ratings
Ranking	Not ranked
Version	N/A
APK size	N/A
Number of libraries	68
Designed for Android	10+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the CareGiver by John Hancock app

CareGiver by John Hancock compared with similar apps

Common keywords of similar apps

Sessions John Hancock Provided End Customers Paperless Submit Customer Reimbursement Care Caregiver App Manage Services Easily Track

Keywords missing from this app

Caregivers Time Home Tasks View Record Caregiving Recent Shifts Support Verifycare Clock Clients Visit Visits Activities Notes Access Shift Schedule Team Work Givers Information Family Daily Schedules Data Check Recipient Fixes Mobile Focus Application Client Medication Real Providing Designed Module Documents Document Improvements

Google Play Rating history and histogram

130

Downloads over time

CareGiver by John Hancock has been downloaded 4.9 thousand times. Over the past 30 days, it has been downloaded 150 times.

Changelog of CareGiver by John Hancock

Show changelog

Developer information for John Hancock Life Insurance

John Hancock Life Insurance

caregiver@jhancock.com

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Comments on CareGiver by John Hancock for Android

★★★★☆ Maya Zibrova · Dec 4, 2025

Biometric login doesn't work or difficult to use

★★★★★ Mena Harrison · May 20, 2026

This upgrade is horrible. I can't submit my past sessions

★★☆☆☆ Tina Robinson · Mar 1, 2026

The latest update changed the keyboard for the login page. Now, I can not see my clipboard, spell check, keyboard shortcuts, or any other keyboard features, nor can I copy my password from my secure folder and paste in the password field. There is no option to open keyboard settings and no option in app settings to change. This is a HUGE inconvenience, and I am NOT pleased.

★☆☆☆☆ Toni Black · Dec 10, 2019

It won't let me register. And the help line won't register for me. They wanted a screenshot of what the error message was. And I have to wait for them to debate and get back to me.

★☆☆☆☆ Deon Standlee · Dec 4, 2021

I agree with the other reviews. Every time I have to uninstall and re-install and change my password. Since I see several clients, I do all my computer work at the end of the day. It would be nice to do it on a reliable website rather than a 4" screen where I spend the first 10 minutes trying to gain access to the app.

★☆☆☆☆ Rachel Varnum · Jan 1, 2024

This app is not reliable. I started a session this morning with my client. When I went to end my session at the end of the day, it showed my start time at 8:28 am but showed I have only been working for 1 hour and 45 minutes. Then, I couldn't even close the session. I rebooted my phone, and it gave me the same result. This app really sucks.

Google Play Rankings for CareGiver by John Hancock

This app is not ranked

Technologies used by CareGiver by John Hancock

CareGiver by John Hancock is requesting 0 permissions and is using 68 libraries.

Permissions

No permissions found

Ad network libraries

None found

Social libraries

None found

Development tools

Android Jetpack core

Android Architecture Components

Android Jetpack VersionedParcelable Android Jetpack Annotations Android Library Icon

Android Jetpack Annotations Android Jetpack Widgets Android Library Icon

Android Jetpack Widgets Firebase Android Library Icon

Firebase

Android Jetpack AppCompat AndroidX Activity Android Library Icon

AndroidX Activity Android Activity Saved State Android Library Icon

Android Activity Saved State AndroidX Loader Android Library Icon

AndroidX Loader Android Jetpack Media Android Library Icon

Android Jetpack Media

Android Transition Support Library Kotlin Android Library Icon

Kotlin

Android Support Library collections

Android Support VectorDrawable

AndroidX Legacy: Support Library core utils AndroidX Cursor Adapter Android Library Icon

AndroidX Cursor Adapter AndroidX App Startup Android Library Icon

AndroidX App Startup

AndroidX Local Broadcast Manager Google gson Android Library Icon

Google gson

Android Support Library Print

Android Support Library Document File

AndroidX Legacy: Support Library core UI Android WorkManager Android Library Icon

Android WorkManager AndroidX Widget ViewPager2 Android Library Icon

AndroidX Widget ViewPager2

Android Support Library Async Layout Inflater Okio Android Library Icon

Okio

AndroidX Emoji / Emoji2 AndroidX Concurrent Futures Android Library Icon

AndroidX Concurrent Futures JetBrains Annotations Android Library Icon

JetBrains Annotations IntelliJ IDEA Android Library Icon

IntelliJ IDEA AndroidX Tracing Android Library Icon

AndroidX Tracing Glide Android Library Icon

Glide

AndroidX SQLite AndroidX ExifInterface Android Library Icon

AndroidX ExifInterface AndroidX ProfileInstaller Android Library Icon

AndroidX ProfileInstaller AndroidX DynamicAnimation Android Library Icon

AndroidX DynamicAnimation Google Guava Android Library Icon

Google Guava AndroidX Inspection Android Library Icon

AndroidX Inspection AndroidX Resource Inspection Android Library Icon

AndroidX Resource Inspection The Checker Framework Android Library Icon

The Checker Framework BoltsFramework Android Library Icon

BoltsFramework Lottie Android Library Icon

Lottie

Jetpack Navigation Jetpack Compose Android Library Icon

Jetpack Compose greenrobot EventBus Android Library Icon

greenrobot EventBus AndroidX Biometric Android Library Icon

AndroidX Biometric AndroidX Autofill Android Library Icon

AndroidX Autofill Yoga Android Library Icon

Yoga

React Native

Simple Logging Facade for Java (SLF4J) Android Library Icon

Simple Logging Facade for Java (SLF4J) React Native Gesture Handler Android Library Icon

React Native Gesture Handler Apache Commons I/O Android Library Icon

Apache Commons I/O Apache Commons Codec Android Library Icon

Apache Commons Codec React Native Screens Android Library Icon

React Native Screens

React Native Safe Area Context React Native SVG Android Library Icon

React Native SVG React Native Reanimated Android Library Icon

React Native Reanimated React Native Device Info Android Library Icon

React Native Device Info AndroidSVG Android Library Icon

AndroidSVG RootBeer Android Library Icon

RootBeer

React Native DateTimePicker Huawei Mobile Services Android Library Icon

Huawei Mobile Services Expo Android Library Icon

Expo

Logback

Parceler

New Relic Mobile XZ for Java Android Library Icon

XZ for Java

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