CareGiver by John Hancock

John Hancock Life Insurance

4.31

194 reviews

5,000+
Downloads

Free

The CareGiver app allows you to easily manage services provided to customers.

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4.31 · 194 reviews · 5,000+ downloads

Download from Google Play

Pros & Cons

Free to use app with a dedicated paperless workflow
Online management of care visits for Johns Hancock insureds
Direct submission of care sessions to customers for faster reimbursement
History access for prior care sessions and streamlined reimbursement process

May lack EVV/compliance features and certain scheduling or team collaboration capabilities found in some competitors
Limited notes or telecalm features compared to feature-rich rival apps
No visible requested-permissions in the provided data; verify safety details on the store listing

About CareGiver by John Hancock

CareGiver by John Hancock is a finance app developed by John Hancock Life Insurance.

How many times has CareGiver by John Hancock been downloaded?

CareGiver by John Hancock has been downloaded 5.1 thousand times. In the last 30 days, the app was downloaded 150 times.

What is the rating of CareGiver by John Hancock?

CareGiver by John Hancock is rated 4.31 out of 5 stars, based on 190 ratings.

Is CareGiver by John Hancock free?

CareGiver by John Hancock is free to download. The last update was on April 13, 2022.

What are the requirements for CareGiver by John Hancock?

CareGiver by John Hancock requires Android 10+ or higher. The app has a content rating of Everyone. The app has been available on Google Play December 2018.

Description

The John Hancock CareGiver App provides approved independent caregivers a fast, convenient and paperless way to submit care sessions for services provided to John Hancock Long-term care insureds with active claims.

The CareGiver App allows you to:
· Manage care visits online
· Submit care sessions to your customer for review/reimbursement
· Access a history of your prior care sessions
· Go Paperless!

Download the CareGiver app to easily manage and track services provided to your customers. Start and End sessions to track hours of care and create daily care sessions. Each session will be sent directly through the app to your customer for a streamlined end to end process with faster reimbursement.

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More data about CareGiver by John Hancock

Price	Free to download
Total downloads	5.1 thousand
Recent downloads	150
Rating	4.31 based on 190 ratings
Ranking	Not ranked
Version	N/A
APK size	N/A
Number of libraries	68
Designed for Android	10+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the CareGiver by John Hancock app

CareGiver by John Hancock compared with similar apps

Common keywords of similar apps

Sessions John Hancock Services Provided End Customers Paperless Submit Customer Reimbursement Care Caregiver App Manage Easily Track

Keywords missing from this app

Caregivers Time Support Tasks Home View Caregiving Record Shifts Verifycare Access Recent Clients Application Visit Visits Schedules Shift Schedule Team Find Check Clock Activities Work Givers Daily Real Notes Data Loved Recipient Medication Information Designed Directly Family Module Fixes Location Focus Providing Verify Communicate

Google Play Rating history and histogram

Rating history

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140

Downloads over time

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CareGiver by John Hancock has been downloaded 5.1 thousand times. Over the past 30 days, it has been downloaded 150 times.

Changelog of CareGiver by John Hancock

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Developer information for John Hancock Life Insurance

John Hancock Life Insurance

caregiver@jhancock.com

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Comments on CareGiver by John Hancock for Android

★★★★☆ Maya Zibrova · Dec 4, 2025

Biometric login doesn't work or difficult to use

★★★★★ Mena Harrison · May 20, 2026

This upgrade is horrible. I can't submit my past sessions

★☆☆☆☆ Deon Standlee · Dec 4, 2021

I agree with the other reviews. Every time I have to uninstall and re-install and change my password. Since I see several clients, I do all my computer work at the end of the day. It would be nice to do it on a reliable website rather than a 4" screen where I spend the first 10 minutes trying to gain access to the app.

★☆☆☆☆ Toni Black · Dec 10, 2019

It won't let me register. And the help line won't register for me. They wanted a screenshot of what the error message was. And I have to wait for them to debate and get back to me.

★☆☆☆☆ Rachel Varnum · Jan 1, 2024

This app is not reliable. I started a session this morning with my client. When I went to end my session at the end of the day, it showed my start time at 8:28 am but showed I have only been working for 1 hour and 45 minutes. Then, I couldn't even close the session. I rebooted my phone, and it gave me the same result. This app really sucks.

★★☆☆☆ Tina Robinson · Mar 1, 2026

The latest update changed the keyboard for the login page. Now, I can not see my clipboard, spell check, keyboard shortcuts, or any other keyboard features, nor can I copy my password from my secure folder and paste in the password field. There is no option to open keyboard settings and no option in app settings to change. This is a HUGE inconvenience, and I am NOT pleased.

Google Play Rankings for CareGiver by John Hancock

This app is not ranked

Technologies used by CareGiver by John Hancock

68 libraries

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