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Android Apps > Finance > CareGiver by John Hancock
CareGiver by John Hancock icon

CareGiver by John Hancock

by John Hancock Life Insurance · Finance · Free
On Google Play since December 2018 · Data updated 2026-10-31

CareGiver by John Hancock is made and published by John Hancock Life Insurance. AppBrain is an independent app data site and isn't affiliated with John Hancock Life Insurance. The app name, icon, screenshots and description belong to John Hancock Life Insurance and are shown as published on Google Play.

AppBrain's verdict

EstablishedNicheWell rated
Rating on Google Play
4.33
223 ratings
Installs
5.4 thousand
Last updated
April 13, 2022
Ads
No ads
Size
N/A

CareGiver by John Hancock is a niche app, with 5.4 thousand installs. Users rate it well: 4.3 stars from 223 ratings.

Download on Google Play

Pros & Cons

  • Free to use app with a dedicated paperless workflow
  • Online management of care visits for Johns Hancock insureds
  • Direct submission of care sessions to customers for faster reimbursement
  • History access for prior care sessions and streamlined reimbursement process
  • May lack EVV/compliance features and certain scheduling or team collaboration capabilities found in some competitors
  • Limited notes or telecalm features compared to feature-rich rival apps

User feedback

Ratings and reviews on Google Play

Comments on CareGiver by John Hancock for Android

★★★★★ Mena Harrison · May 20, 2026
This upgrade is horrible. I can't submit my past sessions
★★★★☆ Maya Zibrova · Dec 4, 2025
Biometric login doesn't work or difficult to use
★★☆☆☆ Tina Robinson · Mar 1, 2026
The latest update changed the keyboard for the login page. Now, I can not see my clipboard, spell check, keyboard shortcuts, or any other keyboard features, nor can I copy my password from my secure folder and paste in the password field. There is no option to open keyboard settings and no option in app settings to change. This is a HUGE inconvenience, and I am NOT pleased.
★☆☆☆☆ Deon Standlee · Dec 4, 2021
I agree with the other reviews. Every time I have to uninstall and re-install and change my password. Since I see several clients, I do all my computer work at the end of the day. It would be nice to do it on a reliable website rather than a 4" screen where I spend the first 10 minutes trying to gain access to the app.
★☆☆☆☆ Toni Black · Dec 10, 2019
It won't let me register. And the help line won't register for me. They wanted a screenshot of what the error message was. And I have to wait for them to debate and get back to me.
★☆☆☆☆ Rachel Varnum · Jan 1, 2024
This app is not reliable. I started a session this morning with my client. When I went to end my session at the end of the day, it showed my start time at 8:28 am but showed I have only been working for 1 hour and 45 minutes. Then, I couldn't even close the session. I rebooted my phone, and it gave me the same result. This app really sucks.

Google Play Rating history and histogram

160
31
8
6
20

Store listing

By John Hancock Life Insurance, from Google Play

“The CareGiver app allows you to easily manage services provided to customers.”

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Screenshots by John Hancock Life Insurance, from the Google Play listing
Description by John Hancock Life Insurance Written by the developer, not by AppBrain. Click to read.
The John Hancock CareGiver App provides approved independent caregivers a fast, convenient and paperless way to submit care sessions for services provided to John Hancock Long-term care insureds with active claims.

The CareGiver App allows you to:
· Manage care visits online
· Submit care sessions to your customer for review/reimbursement
· Access a history of your prior care sessions
· Go Paperless!

Download the CareGiver app to easily manage and track services provided to your customers. Start and End sessions to track hours of care and create daily care sessions. Each session will be sent directly through the app to your customer for a streamlined end to end process with faster reimbursement.
Download on Google Play

Safety and technology

Found in the app by AppBrain
Ads
No ads
Price
Free
Libraries
68
App size
N/A
Needs Android
10+
Content rating
Everyone

Technologies used by CareGiver by John Hancock

68 libraries
Subscribe to see full permission and library details

Releases

Updates seen on Google Play
Launched
December 2018
  • Aug 21, 2026Installs5,000+ installs
  • Jul 9, 2023Installs1,000+ installs
  • Apr 13, 2022UpdateVersion 1.13.0
  • Jan 14, 2022Installs500+ installs
  • Oct 5, 2021UpdateVersion 1.12.0
Show all changes Show fewer

Alternatives

Similar apps and more from John Hancock Life Insurance

Alternatives to CareGiver by John Hancock

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Carezon+ for Caregivers icon Carezon+ for Caregivers
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GoInstaCare: Hire Caregivers icon GoInstaCare: Hire Caregivers
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CareSnap Caregiver icon CareSnap Caregiver
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John Hancock Vitality icon John Hancock Vitality
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VerifyCare | Caregiving App icon VerifyCare | Caregiving App
2018 Systems, Inc
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Auxo  CareGiver icon Auxo CareGiver
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More from John Hancock Life Insurance

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Installs

Tracked by AppBrain
Last 30 days
170
Play install range
5+ thousand
Launched
December 2018

Installs over time

CareGiver by John Hancock has been installed 5.4 thousand times. Over the past 30 days, it has been installed 170 times.

Rankings

Google Play top charts

Google Play Rankings for CareGiver by John Hancock

This app is not ranked

About the app and developer

About CareGiver by John Hancock

CareGiver by John Hancock is a finance app developed by John Hancock Life Insurance.

How many times has CareGiver by John Hancock been downloaded?

CareGiver by John Hancock has been downloaded 5.4 thousand times. In the last 30 days, the app was downloaded 170 times.

What is the rating of CareGiver by John Hancock?

CareGiver by John Hancock is rated 4.33 out of 5 stars, based on 220 ratings.

Is CareGiver by John Hancock free?

CareGiver by John Hancock is free. The last update was on April 13, 2022.

What are the requirements for CareGiver by John Hancock?

CareGiver by John Hancock requires Android 10+ or higher. The app has a content rating of Everyone. The APK has been available on Google Play since December 2018.

App Performance Report

Get a detailed PDF report for CareGiver by John Hancock with download trends, rating history, and key performance statistics — useful for competitive research or tracking your own app. Learn more

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Developer information for John Hancock Life Insurance

John Hancock Life Insurance

caregiver@jhancock.com

Legal name:

Address:

Phone number:

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Frequently asked questions about CareGiver by John Hancock

Is CareGiver by John Hancock free?

Yes. CareGiver by John Hancock is free on Google Play.

Is CareGiver by John Hancock still available?

Yes. CareGiver by John Hancock is on Google Play, and the last update we saw was on April 13, 2022.

Does CareGiver by John Hancock contain ads?

No. Google Play does not list CareGiver by John Hancock as containing ads.

What Android version does CareGiver by John Hancock require?

CareGiver by John Hancock runs on Android 10 and higher.

Is CareGiver by John Hancock suitable for children?

Google Play rates the content of CareGiver by John Hancock as suitable for everyone.

How many times has CareGiver by John Hancock been installed?

Google Play lists 5,000+ installs for CareGiver by John Hancock.

How do people rate CareGiver by John Hancock?

CareGiver by John Hancock scores 4.33 out of 5 stars, from 223 ratings on Google Play.

Who made CareGiver by John Hancock?

CareGiver by John Hancock was developed by John Hancock Life Insurance. It is listed in the finance category on Google Play.

What are the best alternatives to CareGiver by John Hancock?

People looking at CareGiver by John Hancock also look at these finance apps: Careswitch, SwyftOps - Caregiver App, Carezon+ for Caregivers, GoInstaCare: Hire Caregivers, CareSnap Caregiver.

Share CareGiver by John Hancock

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Overview Alternatives History Reviews Rankings Technology
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