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This gives me a good idea of who's coming to mine and can see what has been written up by the carers. Good idea....
★★★★★Helen Williams· Feb 16, 2022
Great to see what's going on from afar. So helpful to know who is on when and lovely notes re carers interaction with my mum.
★★★★★Cathy Robertson· Jun 4, 2026
Cera Care app is so easy to use giving you full information of the care provided for patient. The carers give full briefing in notes, and you can also thank your carers and message the cera team also. I love it, thank you. Catherine daughter of Elspet
★★☆☆☆Lynnette Humphrey· Feb 13, 2022
Would be better if carers had to sign in and out whilst at the visit. Some days a carer is showing as signed in over 12 hours later.
★☆☆☆☆Sean Hayes· Sep 1, 2024
I've changed my pin and password twice, and both times very soon after a splash screen reports the apps 'security has been breached' so I've been told, using my details!?. I don't trust this app with my personal data. Also, half the functions don't work properly, and it only saves the last one and a half days of carers log in detailed reports!
★★☆☆☆A Google user· May 25, 2023
Dependent on whether the carers bother submitting a report. More down to cera care than the app
★☆☆☆☆Susan Hodges· Aug 7, 2026
Would be great if the all carers actually updated service provided at time of visit.I have bought this up with the branch. Calls 1st and 2nd excellent with the reports, but the 3rd and 4th calls it seems the carers will not sit on site and do it. Please can you get all staff trained on how to use the app correctly, because I worry more know not knowing if he's had the correct time Evening/bed call.
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