Converge Xperience - ConvergeICT Solutions Inc
Converge Xperience - ConvergeICT Solutions Inc is made and published by ConvergeICT. AppBrain is an independent app data site and isn't affiliated with ConvergeICT. The app name, icon, screenshots and description belong to ConvergeICT and are shown as published on Google Play.
AppBrain's verdict
Removed- Rating on Google Play
- 1.33
- 10,725 ratings
- Installs
- 710 thousand
- Last updated
- November 10, 2021
- Ads
- Contains ads
- Size
- 30.4 MB
Converge Xperience - ConvergeICT Solutions Inc is no longer on Google Play. It was there for 19 months, until January 2022. It had 710 thousand installs. Users were critical: 1.3 stars from 10,725 ratings.
User feedback
Ratings and reviews on Google PlayComments on Converge Xperience - ConvergeICT Solutions Inc for Android
Google Play Rating history and histogram
The year before it was removed from Google Play, up to January 2022
Store listing
By ConvergeICT, from Google PlaySimilar apps
“Converge Xperience is the official Mobile App of Converge ICT Solutions, Inc.”
Description by ConvergeICT Written by the developer, not by AppBrain. Click to read.
Providing solutions to three major concerns: “I want to pay”, “I have a problem” and “I want to change something”.
1. I want to Pay – You can now have a copy of your bill and make a payment!
a. View my Bill: See the summary of the amount to pay, series of your Statement of Accounts that you can download or view via app. You can now see all the bill details in just one page such as plan name, payment due date, previous balance, current bill charges, total amount due, billing period, view bill (SOA, billing history and payment history).
b. PayNow: You can now pay your bills in this app! Paybill will send email and SMS notification of the payment done.
2. I have a problem- Aftersales Self service facilities
a. Technical Support – You can submit a form with auto-creation of ticket feature for all technical concerns like LOS Red Alarm, No Connection, Intermittent and Slow Concern, Modem Related and other concerns.
b. Non Technical Support - You can submit a form with auto-creation of ticket feature for all non- technical concerns like billing and payment related, sales and new application, upgrade, site transfer, reconnection and other concerns.
c. Knowledge Base – a series of answers to your frequently asked questions that will help to solve your concerns.
d. Self Help Videos: Converge’ Official Youtube Channel that contains all the helpful tips.
3. I want to change something: This option will let you have a venue to change your account details or additional requests for your service.
- Aftersales related changes: this includes site transfer process or relocating the service to another service address, requesting for plan upgrade, transfer or ownership or ordering value-added services.
- Account information changes: This will enable customer to request to change information on their account such as mobile numbers and email address.
Recent changes:
Fixed my ticket
Safety and technology
Found in the app by AppBrain- Ads
- Contains ads
- Price
- Free
- Libraries
- 15
- App size
- 30.4 MB
- Needs Android
- 5.0+
- Content rating
- Everyone
Technologies used by Converge Xperience - ConvergeICT Solutions Inc
Releases
Updates seen on Google Play- Version
- 2.9.6
- Launched
- July 2020
Installs
Tracked by AppBrain- Play install range
- 500+ thousand
- Launched
- July 2020
About the app and developer
About Converge Xperience - ConvergeICT Solutions Inc
Converge Xperience - ConvergeICT Solutions Inc was a tools app developed by ConvergeICT. It was removed from Google Play Jan 28, 2022.
Install Statistics
Converge Xperience - ConvergeICT Solutions Inc had been downloaded 710 thousand times before it became unavailable.
User Ratings
Converge Xperience - ConvergeICT Solutions Inc was rated 1.33 out of 5 stars, based on 11 thousand ratings.
App Information
Converge Xperience - ConvergeICT Solutions Inc was free. The APK size was 30.38 MB. The last available APK version was 2.9.6. The last update was on November 10, 2021.
Technical Requirements
Converge Xperience - ConvergeICT Solutions Inc required Android 5.0+ or higher. The app had a content rating of Everyone. The app had been available on Google Play since July 2020.
App Performance Report
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