MediacomConnect has 700 thousand installs. Users are divided: 3.5 stars from 14,776 ratings.
MediacomConnect is made and published by
Mediacom Communications Corporation.
AppBrain is an independent app data site and isn't affiliated with Mediacom Communications Corporation.
The app name, icon, screenshots and description belong to Mediacom Communications Corporation and are shown as
published on Google Play.
About MediacomConnect
MediacomConnect is a productivity app developed by Mediacom Communications Corporation.
Install Statistics
MediacomConnect has been installed 700 thousand times. In the last 30 days, the app was installed 2.5 thousand times.
User Ratings
MediacomConnect is rated 3.55 out of 5 stars. The rating is based on 15 thousand ratings.
App Information
MediacomConnect is freely available from Google Play. The app size is 14.02 MB. The latest version available is 18.1.47. The last update was on August 13, 2026.
Technical Requirements
MediacomConnect requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since August 2012.
Description by Mediacom Communications Corporation(from Google Play)
The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call.
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Finally got the app to work with the update... but every time I try to pay my bill the app throws an error (I can't read it disappears to fast) and closes the app.
★★★★☆Lisa S.· Aug 21, 2026
Update: We reached out to total care, and we're finally told the reason for frequently lost internet. If customer service repts would dig deeper, this will help reduce frustration. Knowing that power company interference is root cause will at least stop sending techs to the house. Please also add a button to report "no internet". The built-in test connection option is useless. Just let us report our internet is out through the app, and make it easier to report this way versus calling every time.
★★☆☆☆Kay McMann· Jun 12, 2026
I get conflicting information about service outages, then when I try to use support/callback, the app locks up.
★☆☆☆☆Paul Waddell· Aug 12, 2026
Junk app. Almost useless just like Media com's service, especially outside business hours. As I type this, there's another outage which frequently happens. Tried to use the link for getting a text when the outage is over but the cursor just spins. Can't get any help stateside either most of the time, even during business hours. Good luck getting any help at night when most problems inconveniently happen. Funny how the only function that does always work on this app is paying the bill.
★☆☆☆☆Tab G.· Jun 13, 2026
I changed my number and forgot to change it on Media com. When I went to log in to the site to change it, it kept sending the code to my old number for verification. So I called customer service, again it asked for my old number and when I put the number in it sent a code to the old number. I can't even call customer service to change my number because it requires the old phone number that I don't have! My Internet has been down for 2 days, and I needed to report the outage, but I CAN'T.
Google Play Rankings for MediacomConnect
This app is not ranked
Technologies used by MediacomConnect
15 permissions·27 libraries
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