Airline crew can view duties, changes and messages from their Merlot CrewPortal.
2.11·208 reviews·10,000+ downloads
CrewMobile brings Merlot Aero's crew communications to your device, letting airline crews view duties, duty changes, and messages. It integrates with Merlot Aero to enhance duty planning with offline access and premium tools. Current reach includes 10,000+ total downloads and 18 downloads in the last 30 days.
Pros & Cons
Integrates with Merlot Aero for streamlined operations
Core duties, flights, and crew data accessible on-device (offline caching)
Ability to acknowledge duty changes and messages for timely updates
Premium features like Calendar Sync, Swaps and Trades, and Wake Up Calc for enhanced scheduling
Not ranked in any top lists
Average rating of 2.11 suggesting room for improvement
Relies on Merlot ecosystem and several permissions (location, storage, calendar, etc.), which may raise privacy considerations
About CrewMobile
CrewMobile is a travel & local app developed by CAE Flight Services Inc..
Download Statistics
CrewMobile has been downloaded 27 thousand times. In the last 30 days, the app was downloaded 18 times.
User Ratings
CrewMobile is rated 2.11 out of 5 stars. The rating is based on 210 ratings.
App Information
CrewMobile is FREE to download. The APK download size is 6.53 MB. The latest version available is 4.8.4. The last update was on July 22, 2026.
Technical Requirements
CrewMobile requires Android 5.1+ or higher. The app has a content rating of Everyone. The app has been available on Google Play March 2013.
Description
CrewMobile is for use with the Merlot Aero suite of products. Merlot Aero allows airline operations staff the ability to securely distribute timely and relevant information to crew.
With CrewMobile, airline crew can view duties, duty changes and messages. Crew can also acknowledge duty changes and messages. Please check with your airline to find out whether they have allowed CrewMobile access and which features are available to you.
- secure log on - view duties, flights and crew - view accommodation and training details - view and acknowledge duty changes - view and acknowledge messages from airline - sign on/off for duty - check your expiry status for critical courses and certifications - receive notifications for duty changes and messages from airline
Premium Features:
- Advanced Flight Info: View additional information about your duty flights, including delays, passenger numbers, special service requests (where available from your airline), and receive notifications of estimated departure time changes. - Calendar Sync: Sync your duties list with your device calendar app. - Language Packs: Use CrewMobile in Chinese, Spanish and Indonesian. - Wake Up Calc: Calculate wake up time and set alarms for your duties. - Swaps and Trades: Search ideal pairings from your airline's Swap Board, based on your criteria, submit swaps and offers and check approval status. - Open Time: Exchange your duty for a day off or reserve via the Open Time Board. - Expenses: View and submit expense claims.
LOG IN
Please use your usual Merlot employee credential or company directory credential to log in. The mobile token is available from the Login Center in the top-right corner of CrewPortal, or contact your Merlot administrator.
ABOUT MERLOT.AERO
Merlot Aero is a cloud-based airline operations management system designed specifically for the airline industry. Airlines use Merlot Aero to optimize day-to-day crew and aircraft utilization, as well as control and report on core operational information. This enables them to manage their business, achieve regulatory compliance, maximize operational efficiency and focus on scalable growth.
APP PERMISSIONS DISCLOSURE
We request these permissions in CrewMobile for the following features:
- Location: Your location is used as one of the methods to determine whether you are at the correct port for sign on or off - Device storage: Storage is used for caching purposes so that you can view your duties and messages while offline (flight mode). - Google Play billing and find accounts on device: Allows you to purchase subscriptions (optional) to gain access to the latest premium features. - Camera: Allows you to take a photo of your receipt and include it in your expense claim. Expenses is an optional premium feature. - Run at startup and prevent phone from sleeping: These are used for the Wake Up Calculator, so it can sound an alarm at the right time for your duty. Wake Up Calc is an optional premium feature. - Calendar: Allows you to sync your crew duties list to your device calendar. Calendar Sync is an optional premium feature. - Manage accounts: For airlines who allow their crew to use company directory credentials to log into CrewMobile.
TECHNICAL SUPPORT
If you are an employee of a merlot.aero customer airline and are having issues and/or suggestions on the app, please contact us at appstore@merlot.aero.
Recent changes: Multi-rank feature is now available in this release. allowing the crew to swap duties with different ranks This version includes security and reliability updates. It also addresses an issue with calendar and date selection. Several bug fixes and improvements.
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I paid for the no. of pax flight info but I can't seem to unsubscribe from it. Everything else works just fine!
★★★★☆Chris Carlson· Oct 30, 2020
App worked well, apparently it is stuck in offline mode now until there is an update, any chance you know when that will be?
★★★★☆Lawrence Bruno· Sep 22, 2023
What happened to the colored dots on the month view???
★★★★☆Iana Blinova· May 25, 2020
Can't log in in this app now, it's telling me that there is something wrong with my Internet, but my connection is ok. Fix it please as soonest, I have to use it for work !
★★★★☆Charlie Hodges· Oct 22, 2016
Would Iike to see a monthly flight/block hour report.
★★☆☆☆Luismiguel Castaneda· Feb 5, 2019
Seriously fix the app its getting annoying. Trying to check my roster and all I see is the gray screen!
★☆☆☆☆Emily Richard· Feb 8, 2021
Push notifications stopped working with android 10 and 11. Emailed customer support early 2020 and still no fix.
★☆☆☆☆Adrienne Mattox· Sep 29, 2023
Very buggy. No longer works when in airplane mode. Just blank white screen, or logs me out. The color code for the calendar is gone, so the monthly view is completely useless.
Google Play Rankings for CrewMobile
This app is not ranked
Technologies used by CrewMobile
19 permissions·7 libraries
Subscribe to see full permission and library details
Trust & Safety: Permissions cover core features: Location for port validation; storage for offline caching; calendar for syncing duties; camera for expense receipts; run-at-startup for Wake Up Calc alarms; and in-app billing for optional premium access. These align with enterprise crew app use cases and reflect standard safety practices for this type of app.
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