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We used day trip for 3 trips in the Balkans, and all 3 trips were great! Live the ability to invite stops and made the whole process very simple. One of the drivers shared the level of vetting the day trip team does, and that was reassuring. Customer support contacted me once as well as I had forgotten to put a specific address in for pickup.
★★★★★Robin Roeper· May 18, 2025
Driver was on time, courteous, and friendly. Trip was very smooth! Would definitely book again with day trip!
★☆☆☆☆soudie23· Feb 6, 2026
They cancelled my driver 18 hours before pickup and couldn't find another. I had to buy another day in my current accommodations and waste a day in my next stop trying to find another ride
★☆☆☆☆Michael Collins· Jan 8, 2026
Our driver was great, was nice and helpful. My issue lies in the fact that I paid 410 USD for two 10-minute trips, so 210 USD each way. From Edijal in Playa del Carmen. Which is an outrageous amount for a 10-minute ride. Actually isane. I thought I was paying 410 pesos which would make more sense. They said it was clearly stated in their app, but I guess I missed something. The currency stays in dollars despite what currency you choose, even if you choose to pay in GBP is uses the $ sign. I unde
★☆☆☆☆Ipolitas Dunaravich· Mar 17, 2025
It's a bunch of low intelligence goons from Europe who think they know the world well enough to book contracted drivers around the world. They changed drivers on us 3 times, then canceled and left us stuck at the Belize border and are trying to charge us anyway. They are trying to apply a 1-hour wait time for drivers and 36 hours before for any changes when transport isn't that reliable here. Take your hotel shuttle or book locally. Everyone else will wait if something comes up.
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