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I visited Savannah a couple of weeks ago and was told about the Downtowner app by a couple that was visiting also. That was a game changer for me. This service was a Godsend.
★★★★☆A Google user· Aug 18, 2017
First time user in Tampa. Downloaded the app and got a ride within 30 minutes at lunchtime on a Friday. Friendly driver. Good service, no complaints.
★★★★★Carroll Linda· Feb 19, 2019
Thr trolley 2 great gals: in evening. Very nice and funny ! I really appreciate the Trolley!!
★★★★☆A Google user· Feb 5, 2018
Love the concept and most days it works well. My only complaint would be that when I schedule a ride, and it says "50 minutes" then they are here in 15, I have to cancel and re-enter my ride request, and it puts you all the way at the end and you end up waiting way longer than the original ride. It's a bit inconvenient when that happens; I end up just walking which messes up my schedule a bit. It'd be nice to try to schedule rides ahead of time, like a 15-minute window or something.
★☆☆☆☆Martin Botero· Jan 29, 2022
The drivers are sometimes horrible. Got kicked out last night because I spoke Spanish and apparently the driver was racist and kicked me out of the car.
★☆☆☆☆Heather Nelson· Jun 16, 2017
The people that operate this service here in Tampa are EVIL VILE and HORRIBLE. They're also MEAN NASTY and RUDE. If you live in Tampa BOYCOTT this service!!! They don't care about your complaints or anything else for that matter.
★★☆☆☆Chris Porcel· Dec 10, 2018
App starts and stops constantly, doesn't provide accurate arrival time or estimated wait time for drivers, and is unreliable.
★☆☆☆☆Jabrina Santana· Aug 14, 2019
The timing is all off (Ex. if I put in information for a ride the estimated time blinks 15 mins. Then when I actually hit the request ride button now its at 73 mins.) There have been to many times when I request a ride, and it shows 10 mins, and then it keeps pushing the time back and im waiting 30 or 45 minutes for a ride!!!
Google Play Rankings for Downtowner
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Technologies used by Downtowner
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