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EDIT: I contacted Moen. Given hard reset instructions and it worked. Back to learning mode. We'll see how it goes next. My insurance recommended this product as I would receive a discount. I felt it offered great peace of mind. In fact, on another older home I was purchasing, my insurer wouldn't issue protection unless this device was installed. I had zero issues the first month I had it. Paired easily, Gave me precise readings and notifications. Suddenly 01/03/25 it stopped measuring anything
★★★★☆A M· Jan 24, 2025
App is a little glitchy at times. However, I appreciate being able to control my water from afar. This has been a game changer since I had a supply line rupture. I am still suffering from PTSD.
★☆☆☆☆Poly Guy· Jan 15, 2026
I would rate this app as a zero if I could select its true ranking. This app is useless for interfacing with the Flo by Moen emergency water shut off device when a notification is received. App is buggy/unstable and useless for trying to troubleshoot when the device would disconnect from the internet. Also, not great during device setup. Took the plumber who installed the Flo Device longer to navigate the app to synch the device to the internet than installing the hardware itself.
★☆☆☆☆Brandon Parks· Feb 3, 2025
This is probably the worst app on my phone. Refuses to send push notifications, it'll turn your water off while you're showering if it isn't "at a usual time" and then when it shuts your water off, the app will refuse to open, so you're stuck soapy and wet having to go into your garage to manually turn it on. Don't even bother installing this app, it'll just piss you off.
Google Play Rankings for Flo by Moen™
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Technologies used by Flo by Moen™
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