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Asking me to update the app to the newest version, which I've already done, uninstalled the app re-installed it, still saying update to the newest version?????
★★★★★Andy Henderson (Ando)· Jun 29, 2026
Excellent app so easy to use and quality prices compared to same items on other apps. Cheers Frasers keep up the good work 👏
★★★★★Lindsay Bruno· Aug 11, 2026
Great I like shopping at house of Frasers❤️
★★★★☆Andrew Morgan· Aug 18, 2026
Delivery prices a little over the top. Many other sites offer free delivery on orders over a specific order costs. Will look for alternative site with better delivery offers.
★★★★☆Andrew Barnes· May 22, 2026
Some great clothes at good prices but the delivery and return costs let it down in this day and age
★☆☆☆☆harish mohandas· Aug 13, 2026
Frasers has provided an absolutely shocking service. Five items were missing from my order, yet they insist everything was delivered. The invoices were also missing. I’ve sent multiple emails and been completely ignored. Their customer-service chatbot is bloody useless and makes it impossible to speak to a real person, even during business hours. I’m £100 out of pocket and left chasing them for a resolution. An utter shambles of a retailer. Absolutely disgraceful customer service.
★★☆☆☆Gemma Yarandipour· Jan 11, 2026
Download the app and then can't do anything as notification saying that Frasers no longer support the version and to update but when clicking on update nothings happens and same again. Also everything in my bag disappeared and I'm not browsing and having the same sizing availability issues etc. Waste of time today. Also, when searching for a specific size the search results should be more specific to save scrolling through lots of things that are only available in a few random sizes.
★★☆☆☆Colin Rooke· Feb 3, 2026
Great App for purchasing items, but the delivery and return costs are very high. Not user-friendly when trying to trace an order that hasn't been delivered. This is obviously intentional and not customer focused.
Google Play Rankings for FRASERS
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Technologies used by FRASERS
40 permissions·64 libraries
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