Genesys Cloud Collaborate

20260730.149

Genesys Cloud Services, Inc.

3.62

153 reviews

50,000+
Downloads

Free

Detailed employee profiles and contact lists, companywide

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Screenshots by Genesys Cloud Services, Inc., from the Google Play listing

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About Genesys Cloud Collaborate

Genesys Cloud Collaborate is a business app developed by Genesys Cloud Services, Inc.

How many times has Genesys Cloud Collaborate been installed?

Genesys Cloud Collaborate has been installed 53 thousand times. In the last 30 days, the app was installed 400 times.

What is the rating of Genesys Cloud Collaborate?

Genesys Cloud Collaborate is rated 3.62 out of 5 stars, based on 150 ratings.

Is Genesys Cloud Collaborate free?

Genesys Cloud Collaborate is free. The app size is 21.13 MB. The latest version available is 20260730.149. The last update was on August 3, 2026.

What are the requirements for Genesys Cloud Collaborate?

Genesys Cloud Collaborate requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since January 2018.

Genesys Cloud Collaborate is made and published by Genesys Cloud Services, Inc. AppBrain is an independent app data site and isn't affiliated with Genesys Cloud Services, Inc. The app name, icon, screenshots and description belong to Genesys Cloud Services, Inc. and are shown as published on Google Play.

Description by Genesys Cloud Services, Inc. (from Google Play)

Genesys Cloud™ Collaborate is an enterprise collaboration app for Android devices.

Collaborate is designed to unleash the creativity, ideas, and passion of your employees, partners and customers with anytime, anywhere access. Quickly search and find the expertise in your company and communicate by phone, SMS, chat, and email.

Features
• Access employee profiles in a cloud-based directory
• Search colleagues by name, title, skill, and qualification
• Update your profile from within the app
• Create a favorite list of company contacts
• Call, email, and chat from within the app

Recent changes:
Genesys Cloud™ Collaborate updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available. Thanks for using Collaborate!

- Bug fixes, accessibility and stability improvements

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Google Play Rating history and histogram

Installs over time

Genesys Cloud Collaborate has been installed 53 thousand times. Over the past 30 days, it averaged 13 installs per day.

Changelog of Genesys Cloud Collaborate

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Developer information for Genesys Cloud Services, Inc.

Genesys Cloud Services, Inc.

PureCloudApps.Support@genesys.com

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Comments on Genesys Cloud Collaborate for Android

★★★★★ Karl Lazlo · Jul 3, 2021

Great app, better than avaya. Please understand that you will not receive mobile app notifications if you are signed into the web browser desktop version of this app.

★☆☆☆☆ Gene Palow · Jan 22, 2019

As a Contact Center Manager, I thought this app would do wonders for me. However, it does not work with my Samsung Note 8. I have emailed support several times within the year and have yet to receive any type of response.

★☆☆☆☆ Paul · Jan 8, 2020

When signing in with a Microsoft account, you are put into a sign-in loop, so the app is completely unusable. Hopefully will be fixed soon.

★☆☆☆☆ Benjamin Ramsay · Aug 14, 2020

Does not actually alert when new chats come in. When returning to the app after a few minutes all users show offline. You have to kill and restart the app to see their actual status and new chats again.

★☆☆☆☆ Giovanni Venturella · Nov 23, 2021

Telephony split to communicate. Now you need 2 apps when all other apps have chat and calls in one unified app.

Google Play Rankings for Genesys Cloud Collaborate

This app is not ranked

Technologies used by Genesys Cloud Collaborate

35 permissions · 51 libraries

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