Genesys Cloud Collaborate

20260730.149

Genesys Cloud Services, Inc.

3.68

150 reviews

50,000+
Downloads

Free

Detailed employee profiles and contact lists, companywide

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About Genesys Cloud Collaborate

Genesys Cloud Collaborate is a business app developed by Genesys Cloud Services, Inc..

How many times has Genesys Cloud Collaborate been downloaded?

Genesys Cloud Collaborate has been downloaded 52 thousand times. In the last 30 days, the app was downloaded 460 times.

What is the rating of Genesys Cloud Collaborate?

Genesys Cloud Collaborate is rated 3.68 out of 5 stars, based on 150 ratings.

Is Genesys Cloud Collaborate free?

Genesys Cloud Collaborate is free to download. The APK download size is 21.13 MB. The latest version available is 20260730.149. The last update was on August 3, 2026.

What are the requirements for Genesys Cloud Collaborate?

Genesys Cloud Collaborate requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play January 2018.

Description

Genesys Cloud™ Collaborate is an enterprise collaboration app for Android devices.

Collaborate is designed to unleash the creativity, ideas, and passion of your employees, partners and customers with anytime, anywhere access. Quickly search and find the expertise in your company and communicate by phone, SMS, chat, and email.

Features
• Access employee profiles in a cloud-based directory
• Search colleagues by name, title, skill, and qualification
• Update your profile from within the app
• Create a favorite list of company contacts
• Call, email, and chat from within the app

Recent changes:
Genesys Cloud™ Collaborate updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available. Thanks for using Collaborate!

- Bug fixes, accessibility and stability improvements

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More data about Genesys Cloud Collaborate

Price	Free to download
Total downloads	52 thousand
Recent downloads	460
Rating	3.68 based on 150 ratings
Ranking	Not ranked
Version	20260730.149
APK size	21.1 MB
Number of libraries	51
Designed for Android	8.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the Genesys Cloud Collaborate app

Genesys Cloud Collaborate compared with similar apps

Common keywords of similar apps

Genesys Profiles Search Chat Email Stability Improvements Collaborate Cloud App Employee Access Company Features Bug Fixes

Keywords missing from this app

Work Share Team Time Collaboration Business Manage Social Workplace Experience Recognition Communication Connect Mobile Easy Employees Recent Contact Platform Information Task News Colleagues Video Files Create Stay Tools Easily Updates Organization Jandi Management Tasks Phone Messages Make Sharing Communications Https Lenovo

Google Play Rating history and histogram

Rating history

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Downloads over time

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Genesys Cloud Collaborate has been downloaded 52 thousand times. Over the past 30 days, it averaged 15 downloads per day.

Changelog of Genesys Cloud Collaborate

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Developer information for Genesys Cloud Services, Inc.

Genesys Cloud Services, Inc.

PureCloudApps.Support@genesys.com

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Comments on Genesys Cloud Collaborate for Android

★★★★★ Karl Lazlo · Jul 3, 2021

Great app, better than avaya. Please understand that you will not receive mobile app notifications if you are signed into the web browser desktop version of this app.

★☆☆☆☆ Gene Palow · Jan 22, 2019

As a Contact Center Manager, I thought this app would do wonders for me. However, it does not work with my Samsung Note 8. I have emailed support several times within the year and have yet to receive any type of response.

★☆☆☆☆ Paul · Jan 8, 2020

When signing in with a Microsoft account, you are put into a sign-in loop, so the app is completely unusable. Hopefully will be fixed soon.

★☆☆☆☆ Benjamin Ramsay · Aug 14, 2020

Does not actually alert when new chats come in. When returning to the app after a few minutes all users show offline. You have to kill and restart the app to see their actual status and new chats again.

★☆☆☆☆ Giovanni Venturella · Nov 23, 2021

Telephony split to communicate. Now you need 2 apps when all other apps have chat and calls in one unified app.

Google Play Rankings for Genesys Cloud Collaborate

This app is not ranked

Technologies used by Genesys Cloud Collaborate

35 permissions · 51 libraries

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