Genesys Cloud Collaborate

20260309.148

Genesys Cloud Services, Inc.

3.65

147 reviews

50,000+
Downloads

Free

Detailed employee profiles and contact lists, companywide

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About Genesys Cloud Collaborate

Genesys Cloud Collaborate is a business app developed by Genesys Cloud Services, Inc..

How many times has Genesys Cloud Collaborate been downloaded?

Genesys Cloud Collaborate has been downloaded 51 thousand times. In the last 30 days, the app was downloaded 470 times.

What is the rating of Genesys Cloud Collaborate?

Genesys Cloud Collaborate is rated 3.65 out of 5 stars, based on 150 ratings.

Is Genesys Cloud Collaborate free?

Genesys Cloud Collaborate is free to download. The APK download size is 20.94 MB. The latest version available is 20260309.148. The last update was on March 9, 2026.

What are the requirements for Genesys Cloud Collaborate?

Genesys Cloud Collaborate requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play January 2018.

Description

Genesys Cloud™ Collaborate is an enterprise collaboration app for Android devices.

More data about Genesys Cloud Collaborate

Price	Free to download
Total downloads	51 thousand
Recent downloads	470
Rating	3.65 based on 150 ratings
Ranking	Not ranked
Version	20260309.148
APK size	20.9 MB
Number of libraries	51
Designed for Android	8.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the Genesys Cloud Collaborate app

Genesys Cloud Collaborate compared with similar apps

Common keywords of similar apps

Collaborate Genesys Profiles Search Email Bug Fixes Stability Improvements Cloud App Employee Access Company Chat Features

Keywords missing from this app

Work Collaboration Team Business Time Share Mobile Manage Phone Management Tools Communication Easy Office Video Platform Task Stay Information Experience Workplace Recent Contact Tasks Colleagues Support Sharing Social Connect Employees Communications Files Project Call Make News System Easily Jandi Create Instant Receive Notifications

Google Play Rating history and histogram

Downloads over time

Genesys Cloud Collaborate has been downloaded 51 thousand times. Over the past 30 days, it averaged 16 downloads per day.

Changelog of Genesys Cloud Collaborate

Show changelog

Developer information for Genesys Cloud Services, Inc.

Genesys Cloud Services, Inc.

PureCloudApps.Support@genesys.com

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Comments on Genesys Cloud Collaborate for Android

★★★★★ Karl Lazlo · Jul 3, 2021

Great app, better than avaya. Please understand that you will not receive mobile app notifications if you are signed into the web browser desktop version of this app.

★☆☆☆☆ Giovanni Venturella · Nov 23, 2021

Telephony split to communicate. Now you need 2 apps when all other apps have chat and calls in one unified app.

★☆☆☆☆ Benjamin Ramsay · Aug 14, 2020

Does not actually alert when new chats come in. When returning to the app after a few minutes all users show offline. You have to kill and restart the app to see their actual status and new chats again.

★☆☆☆☆ Paul · Jan 8, 2020

When signing in with a Microsoft account, you are put into a sign-in loop, so the app is completely unusable. Hopefully will be fixed soon.

★☆☆☆☆ Gene Palow · Jan 22, 2019

As a Contact Center Manager, I thought this app would do wonders for me. However, it does not work with my Samsung Note 8. I have emailed support several times within the year and have yet to receive any type of response.

Google Play Rankings for Genesys Cloud Collaborate

This app is not ranked

Technologies used by Genesys Cloud Collaborate

Genesys Cloud Collaborate is requesting 33 permissions and is using 51 libraries.

Permissions

Services that cost you money

directly call phone numbers

Your location

approximate (network-based) location

Network communication

view network connections, full network access, receive data from Internet

Your accounts

create accounts and set passwords, find accounts on the device, add or remove accounts, use accounts on the device

Phone calls

read phone status and identity

Hardware controls

control vibration

System tools

run at startup, prevent phone from sleeping

Extra

android.permission.POST_NOTIFICATIONS, android.permission.READ_APP_BADGE, com.anddoes.launcher.permission.UPDATE_COUNT, com.genesys.purecloud.collaborate.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION, Can receive cloud messages, com.genesys.purecloud.session.AUTHENTICATOR, com.htc.launcher.permission.READ_SETTINGS, com.htc.launcher.permission.UPDATE_SHORTCUT, com.huawei.android.launcher.permission.CHANGE_BADGE, com.huawei.android.launcher.permission.READ_SETTINGS, com.huawei.android.launcher.permission.WRITE_SETTINGS, com.majeur.launcher.permission.UPDATE_BADGE, com.oppo.launcher.permission.READ_SETTINGS, com.oppo.launcher.permission.WRITE_SETTINGS, com.sec.android.provider.badge.permission.READ, com.sec.android.provider.badge.permission.WRITE, com.sonyericsson.home.permission.BROADCAST_BADGE, com.sonymobile.home.permission.PROVIDER_INSERT_BADGE, me.everything.badger.permission.BADGE_COUNT_READ, me.everything.badger.permission.BADGE_COUNT_WRITE

Ad network libraries

None found

Social libraries

Smack API

asmack

Development tools

Android Jetpack core

Android Architecture Components

Android Jetpack VersionedParcelable Android Jetpack Annotations Android Library Icon

Android Jetpack Annotations Firebase Android Library Icon

Firebase

Android Jetpack Widgets Android Jetpack AppCompat Android Library Icon

Android Jetpack AppCompat AndroidX Activity Android Library Icon

AndroidX Activity Android Activity Saved State Android Library Icon

Android Activity Saved State AndroidX Loader Android Library Icon

AndroidX Loader Android Jetpack Media Android Library Icon

Android Jetpack Media Google Cloud Messaging (GCM) Android Library Icon

Google Cloud Messaging (GCM)

Android Transition Support Library

Android Support Library collections Kotlin Android Library Icon

Kotlin

Android Support VectorDrawable

AndroidX Legacy: Support Library core utils AndroidX Cursor Adapter Android Library Icon

AndroidX Cursor Adapter AndroidX App Startup Android Library Icon

AndroidX App Startup AndroidX Widget ViewPager2 Android Library Icon

AndroidX Widget ViewPager2 Okio Android Library Icon

Okio

AndroidX Concurrent Futures JetBrains Annotations Android Library Icon

JetBrains Annotations AndroidX Tracing Android Library Icon

AndroidX Tracing AndroidX ProfileInstaller Android Library Icon

AndroidX ProfileInstaller AndroidX DynamicAnimation Android Library Icon

AndroidX DynamicAnimation Google Guava Android Library Icon

Google Guava Retrofit Android Library Icon

Retrofit

ReactiveX

AndroidX Preference BoltsFramework Android Library Icon

BoltsFramework Jetpack WindowManager Android Library Icon

Jetpack WindowManager Android View Binding Android Library Icon

Android View Binding Dagger Android Library Icon

Dagger

Reactive Streams Jetpack Compose Android Library Icon

Jetpack Compose

Simple Logging Facade for Java (SLF4J) Android Library Icon

Simple Logging Facade for Java (SLF4J) FasterXML Jackson Android Library Icon

FasterXML Jackson ShortcutBadger Android Library Icon

ShortcutBadger okHttp Android Library Icon

okHttp

Joda

YouTube Android Player API Apache HttpMime API Android Library Icon

Apache HttpMime API commonmark-java Android Library Icon

commonmark-java Markwon Android Library Icon

Markwon

Parceler

dnsjava

Apache James Mime4j Novell SASL Android Library Icon

Novell SASL

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