Genesys Cloud Associate

2026.2856.0

Genesys Cloud Services, Inc.

3.51

185 reviews

10,000+
Downloads

Free

Make and receive calls with Genesys Cloud

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About Genesys Cloud Associate

Genesys Cloud Associate is a communication app developed by Genesys Cloud Services, Inc..

Download Statistics

Genesys Cloud Associate has been downloaded 48 thousand times. In the last 30 days, the app was downloaded 560 times.

User Ratings

Genesys Cloud Associate is rated 3.51 out of 5 stars. The rating is based on 190 ratings.

App Information

Genesys Cloud Associate is FREE to download. The APK download size is 65.54 MB. The latest version available is 2026.2856.0. The last update was on June 25, 2026.

Technical Requirements

Genesys Cloud Associate requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play February 2021.

Description

Elevate your business communication with the Genesys Cloud™ Associate app.

More data about Genesys Cloud Associate

Price	Free to download
Total downloads	48 thousand
Recent downloads	560
Rating	3.51 based on 190 ratings
Ranking	Not ranked
Version	2026.2856.0
APK size	65.5 MB
Number of libraries	40
Designed for Android	8.0+
Suitable for	Everyone
Ads	NO ads

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Alternative downloads for the Genesys Cloud Associate app

Genesys Cloud Associate compared with similar apps

Common keywords of similar apps

Genesys Communicate Fixed Issue Dial Group Improvements Calls Cloud Make Business Receive Number Phone Personal

Keywords missing from this app

Call App System Voice Mobile Sms Features Numbers Support Office Manage Messages Calling Connect Id Local Caller Customers Communication Voip Onecloud Recent Free Send Team Unitel Multiple Set Customer Businesses International Contacts Access Voicemail Start Devices Virtualpbx Justcall Communications Professional Connected Cellular

Google Play Rating history and histogram

Rating history

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Downloads over time

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Genesys Cloud Associate has been downloaded 48 thousand times. Over the past 30 days, it averaged 19 downloads per day.

Changelog of Genesys Cloud Associate

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Developer information for Genesys Cloud Services, Inc.

Genesys Cloud Services, Inc.

PureCloudApps.Support@genesys.com

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Comments on Genesys Cloud Associate for Android

★★★★★ Randy T · Aug 24, 2023

Outstanding! No, the app does not have the full functionality of the web services, however all I needed/wanted was the ability to send out phone calls with Genesis through my phone... Which this app does perfectly

★★★★★ Karl Lazlo · Jul 3, 2021

Lets me make and receive calls with my employer phone number. By no means is this Microsoft Teams. I'm just thankful my company lets me make phone calls via app versus making me carry another phone.

★★★★★ Nick Annous (RodgerCheeto) · Mar 30, 2022

Sorry you guys are going out of business :/

★★★★★ Allan Kiser · Nov 23, 2022

This app used to be very, very unacceptably bad. It has improved tremendously, and today I would consider it to be usable.

★☆☆☆☆ Dhiraj Pagar · Oct 10, 2021

Not able to log in when try to log in with dextop It's work but not with the app

★☆☆☆☆ Hasse Thölix · Jan 29, 2025

Not good! Receiving calls works, and I can hear the caller, but the caller doesn't even know that the call is answerd. Works as a spy app. Update, the problem on android is the lock screen and if you have to cover as I do on my S22, if yoy answer the call and close the cover, the above will happen. If you keep covering open, then all is working. This is a very bad feature in this app and should work exactly as the phones own call app, but it is not.

★☆☆☆☆ Thomas Jensen · Jun 25, 2025

Frequent issues: The phone wouldn't ring when a call would come through. Phone would ring, and it would not let me answer. Sometimes, the phone would ring once, then roll over to the next in our phone tree.

Google Play Rankings for Genesys Cloud Associate

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Technologies used by Genesys Cloud Associate

25 permissions · 40 libraries

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