GrabMerchant is a food & drink app developed by Grab Holdings.
Install Statistics
GrabMerchant has been installed 20 million times. In the last 30 days, the app was installed 230 thousand times. It is ranked #3 in food & drink.
User Ratings
GrabMerchant is rated 4.11 out of 5 stars. The rating is based on 220 thousand ratings.
App Information
GrabMerchant is freely available from Google Play. The app size is 65.24 MB. The latest version available is 4.196.0. The last update was on October 12, 2026.
Technical Requirements
GrabMerchant requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since July 2019.
Description by Grab Holdings(from Google Play)
Enjoy a better way of doing business.
Download the app and sign up as a Grab merchant-partner today.
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We are using this app for 8 years for our business and grab always listen customer side not business owners it's like they don't have right to speak recently we had order we deliver in good packaging but rider spilled some of the food and customer report to grab for refund and grab accepted it it's really unfair as a businessman because now food is gone for free and customer ate that food nobody going to pay for that now I need answer from grab who will pay for that it's really unfair as an owner
★★★★★Fathul Rih· Jul 26, 2026
Grab Pay is the integrated digital wallet within the Grab ecosystem, providing seamless cashless payments for ride-hailing, food delivery, online shopping, and participating retail merchants. Features such as Grab Rewards, peer-to-peer transfers, Pay Later, and instant checkout across Grab services make transactions quick and convenient. Its biggest advantage is the generous rewards program, allowing users to earn points that can be redeemed for discounts throughout the Grab ecosystem.
★★☆☆☆Hanis Uwais· Sep 3, 2026
Right now, Grab Food tends to side with customers—especially those looking for free food. We cook well and use fresh ingredients, yet when a customer lies, Grab Food readily issues a refund. Why doesn't Grab Food consult us before issuing a refund to the customer? They really ought to hear our side of the story first.
★☆☆☆☆G G· Jul 9, 2026
Today, I got onboarded for their payment solutions tap to phone and qrph. Quick onboarding but confusing mobile app! The cashier > payment is empty. No tap payment and scan payment. Maybe not yet activated? I wish they just list them and add "for activation" than empty! The PH mdr for card tap is 2.5% and for qr scan is 1.5%, while outside PH the mdr are 1.88% and 0.8% respectively! Why cheaper mdr outside PH? I wish mdr of qr scan can be fixed fee like P5 or P10 per scan!
★☆☆☆☆maher daood· Aug 29, 2026
System Bug & Double Charges! Grab app activated TWO Rank Booster campaigns (RM1500 & RM2000) simultaneously for Aug 2026, violating its own terms stating only ONE high-budget option will apply. The "Leave" button is grayed out on the Store Owner account, making cancellation impossible. Support delayed the issue for 20+ days with canned replies while daily wallet deductions continue. Fix the backend bug, stop the duplicate campaign, and refund unauthorized charges!
★☆☆☆☆Ryan Dee Sombito· Aug 11, 2026
In the recent update, why are you no longer giving merchant compensation for prepared orders if the customer or rider cancels the order? This kind of "update" will negatively impact us merchants.
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