GrabPay sign up: https://www.grab.com/merchant/pay/ ------------------------------------------------------------------------------ 2. After signing up, download this app to enjoy a better way of doing business.
If you want to create more opportunities for business growth, this mobile app will support you. It offers delivery and a secure cashless payment option to millions of consumers. Now who doesn’t want that?
Being a Grab merchant-partner means enjoying more options
Expand your business beyond the breakfast-lunch-dinner crowd or your in-store customers. GrabFood allows you to deliver meals when hunger strikes at any time of the day. GrabMart helps you reach out to more customers and make grocery deliveries straight to their homes.
The GrabMerchant app makes your online business more seamless
If you’re running a food delivery service or even a grocery store, this app manages your processes efficiently – so you can focus on what you do best.
Manage orders easily
Check all the orders coming into your restaurant or store and track the ones that are being fulfilled, straight from your device.
Core Voice Calling & High-Priority Alerts
Voice calling is a core feature of our app, allowing merchant-partners to place outgoing VoIP calls to passengers or delivery partners to clarify critical, time-sensitive booking and replacement details. Additionally, this feature enables merchants to receive incoming calls from our automated system assistant for urgent, real-time order updates. To ensure these critical communications are not missed—especially when the device is locked, the screen is off, or the app is in the background—Grab utilizes USE_FULL_SCREEN_INTENT permissions for incoming call notifications. This guarantees an immediate, reliable, and seamless coordination experience that millions of merchant-partners depend on daily to fulfill orders without delay.
Grow your sales online
Offer discounts to convert them into loyal customers. Advertise within the app to get more orders.
Get better insights
A good seller makes better business decisions, supported by data and store performance. See what’s working right for you, so you can focus your efforts to make more sales.
Learn with GrabAcademy
Running a restaurant or a shop isn’t easy. So we’re making it easier for you with lessons on how to improve your performance.
Enable secure payments
Going cashless helps both you and your customers. No matter what you’re selling on the app, you can now track and trace where your money comes and goes, while giving your customers the flexibility to pay faster and safer.
Manage your storefront
Create, upload and update your menu or catalogue to stand out from the crowd.
Manage employees access
Create designated profiles for different members of your team.
Some features are only available in selected markets.
To learn more about the information used in our mobile app, including our interest-based advertising and cross-device tracking, or to exercise certain opt-out choices you may have, please refer to our Privacy Policy.
Privacy Policy : www.grab.com/privacy Open Source Software Attributions: www.grb.to/oss-attributions
Recent changes: Speed and stability matter when you're in business. This release is packed with bug fixes and performance improvements for a better than ever GrabMerchant app experience.
Get a detailed PDF report for GrabMerchant with download trends, rating history,
and key performance statistics — useful for competitive research or tracking your own app.
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Grab merchant makes our business boom. Ads and services cost a bit high. Customer receive good price but merchant get less profit but better than nothing. Really helpful for restaurant etc. highly recommend
★★★★★RSPueblo· Apr 28, 2026
Dear grab please fix your chat features because of some error and not visible to know the chat.
★★★★★Fathul Rih· Jul 26, 2026
Grab Pay is the integrated digital wallet within the Grab ecosystem, providing seamless cashless payments for ride-hailing, food delivery, online shopping, and participating retail merchants. Features such as Grab Rewards, peer-to-peer transfers, Pay Later, and instant checkout across Grab services make transactions quick and convenient. Its biggest advantage is the generous rewards program, allowing users to earn points that can be redeemed for discounts throughout the Grab ecosystem.
★☆☆☆☆G G· Jul 9, 2026
Today, I got onboarded for their payment solutions tap to phone and qrph. Quick onboarding but confusing mobile app! The cashier > payment is empty. No tap payment and scan payment. Maybe not yet activated? I wish they just list them and add "for activation" than empty! The PH mdr for card tap is 2.5% and for qr scan is 1.5%, while outside PH the mdr are 1.88% and 0.8% respectively! Why cheaper mdr outside PH? I wish mdr of qr scan can be fixed fee like P5 or P10 per scan!
★☆☆☆☆Victorio R· May 11, 2026
After editing each item's stock, a text bubble will always pop up right on the search bubble. When it needed for fast work, it is very annoying. If only the text bubble appear somewhere other than on top of the search bubble. The new look of the order preparation page is more confusing than before, potentially be misleading to wrong order.
★☆☆☆☆Koko Ahuang· Jul 10, 2026
Too often having problems with commission fees and marketing fees, and the system is erroneous. I'm on a booster promo package (big discount) and also on a special large order promo. If a customer uses the special large order promo, the discount amount is deducted from the sales, followed by a 20% Grab commission cut. Suddenly, it's now 38%, which should only apply if the customer uses a big discount/booster promo voucher. So, I've been deducted twice. In February, I encountered a marketing fees
★☆☆☆☆Ryan Dee Sombito· Aug 11, 2026
In the recent update, why are you no longer giving merchant compensation for prepared orders if the customer or rider cancels the order? This kind of "update" will negatively impact us merchants.
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