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Android Apps > Food & Drink > GrabMerchant
GrabMerchant icon

GrabMerchant

by Grab Holdings · Food & Drink · Free
On Google Play since July 2019 · Data updated 2026-10-17
Google Play

GrabMerchant is made and published by Grab Holdings. AppBrain is an independent app data site and isn't affiliated with Grab Holdings. The app name, icon, screenshots and description belong to Grab Holdings and are shown as published on Google Play.

AppBrain's verdict

PopularWell ratedTop 10
Rating on Google Play
4.11
221,643 ratings
Installs
20 million
Last updated
October 12, 2026
Ads
No ads
Size
65.2 MB

GrabMerchant is popular, with 20 million installs. Users rate it well: 4.1 stars from 221,643 ratings. Its best ranking is #3 in Top Free, Food & Drink in Indonesia.

User feedback

Ratings and reviews on Google Play

Comments on GrabMerchant for Android

★★★★☆ Vijay Kumar · Sep 26, 2026
We are using this app for 8 years for our business and grab always listen customer side not business owners it's like they don't have right to speak recently we had order we deliver in good packaging but rider spilled some of the food and customer report to grab for refund and grab accepted it it's really unfair as a businessman because now food is gone for free and customer ate that food nobody going to pay for that now I need answer from grab who will pay for that it's really unfair as an owner
★★★★★ Fathul Rih · Jul 26, 2026
Grab Pay is the integrated digital wallet within the Grab ecosystem, providing seamless cashless payments for ride-hailing, food delivery, online shopping, and participating retail merchants. Features such as Grab Rewards, peer-to-peer transfers, Pay Later, and instant checkout across Grab services make transactions quick and convenient. Its biggest advantage is the generous rewards program, allowing users to earn points that can be redeemed for discounts throughout the Grab ecosystem.
★☆☆☆☆ G G · Jul 9, 2026
Today, I got onboarded for their payment solutions tap to phone and qrph. Quick onboarding but confusing mobile app! The cashier > payment is empty. No tap payment and scan payment. Maybe not yet activated? I wish they just list them and add "for activation" than empty! The PH mdr for card tap is 2.5% and for qr scan is 1.5%, while outside PH the mdr are 1.88% and 0.8% respectively! Why cheaper mdr outside PH? I wish mdr of qr scan can be fixed fee like P5 or P10 per scan!
★☆☆☆☆ maher daood · Aug 29, 2026
System Bug & Double Charges! Grab app activated TWO Rank Booster campaigns (RM1500 & RM2000) simultaneously for Aug 2026, violating its own terms stating only ONE high-budget option will apply. The "Leave" button is grayed out on the Store Owner account, making cancellation impossible. Support delayed the issue for 20+ days with canned replies while daily wallet deductions continue. Fix the backend bug, stop the duplicate campaign, and refund unauthorized charges!
★☆☆☆☆ Ryan Dee Sombito · Aug 11, 2026
In the recent update, why are you no longer giving merchant compensation for prepared orders if the customer or rider cancels the order? This kind of "update" will negatively impact us merchants.
★★☆☆☆ Hanis Uwais · Sep 3, 2026
Right now, Grab Food tends to side with customers—especially those looking for free food. We cook well and use fresh ingredients, yet when a customer lies, Grab Food readily issues a refund. Why doesn't Grab Food consult us before issuing a refund to the customer? They really ought to hear our side of the story first.
★☆☆☆☆ Koko Ahuang · Jul 10, 2026
Too often having problems with commission fees and marketing fees, and the system is erroneous. I'm on a booster promo package (big discount) and also on a special large order promo. If a customer uses the special large order promo, the discount amount is deducted from the sales, followed by a 20% Grab commission cut. Suddenly, it's now 38%, which should only apply if the customer uses a big discount/booster promo voucher. So, I've been deducted twice. In February, I encountered a marketing fees

Google Play Rating history and histogram

150K
12K
24K
6K
30K

Store listing

By Grab Holdings, from Google Play

“The one-stop app for a Grab merchant to manage their business with ease.”

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Screenshots by Grab Holdings, from the Google Play listing
Description by Grab Holdings Written by the developer, not by AppBrain. Click to read.
Enjoy a better way of doing business.
Download the app and sign up as a Grab merchant-partner today.

Two simple steps to become a Grab merchant-partner:
1. Sign up your business first with our sales team.

GrabFood/GrabMart sign up: https://www.grab.com/merchant/food/

GrabPay sign up: https://www.grab.com/merchant/pay/
------------------------------------------------------------------------------
2. After signing up, download this app to enjoy a better way of doing business.

If you want to create more opportunities for business growth, this mobile app will support you. It offers delivery and a secure cashless payment option to millions of consumers. Now who doesn’t want that?

Being a Grab merchant-partner means enjoying more options

Expand your business beyond the breakfast-lunch-dinner crowd or your in-store customers. GrabFood allows you to deliver meals when hunger strikes at any time of the day. GrabMart helps you reach out to more customers and make grocery deliveries straight to their homes.

The GrabMerchant app makes your online business more seamless

If you’re running a food delivery service or even a grocery store, this app manages your processes efficiently – so you can focus on what you do best.

Manage orders easily

Check all the orders coming into your restaurant or store and track the ones that are being fulfilled, straight from your device.

Core Voice Calling & High-Priority Alerts

Voice calling is a core feature of our app, allowing merchant-partners to place outgoing VoIP calls to passengers or delivery partners to clarify critical, time-sensitive booking and replacement details. Additionally, this feature enables merchants to receive incoming calls from our automated system assistant for urgent, real-time order updates. To ensure these critical communications are not missed—especially when the device is locked, the screen is off, or the app is in the background—Grab utilizes USE_FULL_SCREEN_INTENT permissions for incoming call notifications. This guarantees an immediate, reliable, and seamless coordination experience that millions of merchant-partners depend on daily to fulfill orders without delay.

Grow your sales online

Offer discounts to convert them into loyal customers. Advertise within the app to get more orders.

Get better insights

A good seller makes better business decisions, supported by data and store performance. See what’s working right for you, so you can focus your efforts to make more sales.

Learn with GrabAcademy

Running a restaurant or a shop isn’t easy. So we’re making it easier for you with lessons on how to improve your performance.

Enable secure payments

Going cashless helps both you and your customers. No matter what you’re selling on the app, you can now track and trace where your money comes and goes, while giving your customers the flexibility to pay faster and safer.

Manage your storefront

Create, upload and update your menu or catalogue to stand out from the crowd.

Manage employees access

Create designated profiles for different members of your team.


Some features are only available in selected markets.

To learn more about the information used in our mobile app, including our interest-based advertising and cross-device tracking, or to exercise certain opt-out choices you may have, please refer to our Privacy Policy.

Privacy Policy : www.grab.com/privacy
Open Source Software Attributions: www.grb.to/oss-attributions

Recent changes:
Speed and stability matter when you're in business. This release is packed with bug fixes and performance improvements for a better than ever GrabMerchant app experience.
Official page on Google Play

Safety and technology

Found in the app by AppBrain
Ads
No ads
Price
Free
Libraries
28
App size
65.2 MB
Needs Android
5.0+
Content rating
Everyone

Technologies used by GrabMerchant

45 permissions · 28 libraries
Subscribe to see full permission and library details

Releases

Updates seen on Google Play
Version
4.196.0
Launched
July 2019
  • Oct 12, 2026UpdateVersion 4.196.0
  • Oct 1, 2026UpdateVersion 4.194.1
  • Sep 22, 2026UpdateVersion 4.193.0
  • Sep 14, 2026UpdateVersion 4.192.0
  • Sep 8, 2026UpdateVersion 4.191.0
Show all changes Show fewer

Alternatives

Similar apps and more from Grab Holdings

Alternatives to GrabMerchant

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OPay Business icon OPay Business
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PhonePe Business UPI, Loan App icon PhonePe Business UPI, Loan App
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KartaView icon KartaView
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Installs

Tracked by AppBrain
Last 30 days
250 thousand
Per day
8.5 thousand
30-day average
Play install range
10+ million
Launched
July 2019

Installs over time

GrabMerchant has been installed 20 million times. Over the past 30 days, it averaged 8.5 thousand installs per day.

Rankings

Google Play top charts
Highest rank
#3
Chart
Top Free
Food & Drink
Country
Indonesia

Google Play Rankings for GrabMerchant

Top rankings

Rank Country Category List
3 Indonesia Food & Drink Top Free
23 Czech Republic Food & Drink Top Free
24 Slovakia Food & Drink Top Free
25 Switzerland Food & Drink Top Free
25 Finland Food & Drink Top Free
25 Norway Food & Drink Top Free
26 Denmark Food & Drink Top Free
Show all market rankings

Ranking history in Indonesia

About the app and developer

About GrabMerchant

GrabMerchant is a food & drink app developed by Grab Holdings.

Install Statistics

GrabMerchant has been installed 20 million times. In the last 30 days, the app was installed 250 thousand times. It is ranked #3 in food & drink.

User Ratings

GrabMerchant is rated 4.11 out of 5 stars. The rating is based on 220 thousand ratings.

App Information

GrabMerchant is freely available from Google Play. The app size is 65.24 MB. The latest version available is 4.196.0. The last update was on October 12, 2026.

Technical Requirements

GrabMerchant requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since July 2019.

App Performance Report

Get a detailed PDF report for GrabMerchant with download trends, rating history, and key performance statistics — useful for competitive research or tracking your own app. Learn more

Get PDF Report — $29

Developer information for Grab Holdings

Grab Holdings

support@grab.com

Sign in to see the developer's website

Legal name:

Address:

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Frequently asked questions about GrabMerchant

Is GrabMerchant free?

Yes. GrabMerchant is free on Google Play.

Is GrabMerchant still available?

Yes. GrabMerchant is on Google Play, and the last update we saw was on October 12, 2026.

Does GrabMerchant contain ads?

No. Google Play does not list GrabMerchant as containing ads.

What Android version does GrabMerchant require?

GrabMerchant runs on Android 5.0 and higher.

How large is GrabMerchant?

GrabMerchant is 65.24 MB.

Is GrabMerchant suitable for children?

Google Play rates the content of GrabMerchant as suitable for everyone.

How many times has GrabMerchant been installed?

Google Play lists 10,000,000+ installs for GrabMerchant.

How do people rate GrabMerchant?

GrabMerchant scores 4.11 out of 5 stars, from 221,643 ratings on Google Play.

Who made GrabMerchant?

GrabMerchant was developed by Grab Holdings. It is listed in the food & drink category on Google Play.

What are the best alternatives to GrabMerchant?

People looking at GrabMerchant also look at these food & drink apps: Bolt Merchant, Shopee Partner — QRIS & Food, ABA Merchant, telebirr partner, Chapa Merchant.

Share GrabMerchant

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Overview Alternatives History Reviews Rankings Technology
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