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Dear grab please fix your chat features because of some error and not visible to know the chat.
★★★★★Esphan Tynee· Jul 1, 2026
Grab is a Great app! Easy to manage orders, update products, and track sales. It has made running my business much more convenient. Highly recommended!
★★★★★Syed Saad· Apr 2, 2026
Grab merchant makes our business boom. Ads and services cost a bit high. Customer receive good price but merchant get less profit but better than nothing. Really helpful for restaurant etc. highly recommend
★★★★★Mohammad Salman· Apr 9, 2026
Today there is a problem in this app, not showing the window of open or closed, I tried so many times but still problem
★☆☆☆☆Gaga Bubu· Mar 2, 2026
Why restaurant can't give stars for drivers maybe after that they will stop asking money for our customers and come on time or they don't come to pick the order, or they come and make you hurry if they need to wait 5 minute they just go and leave order until other driver will come to pick it It's really horrible organized make option where customer can choose driver with 5 stars maybe after that will start work normal and stop begging money!!!!!!!!!!!!!!! RESTAURANT LOST STARS BECAUSE OF DRIVER!!!
★☆☆☆☆Bernard Sng· Mar 20, 2026
Why u all remove calling driver option from the merchant app? If the driver pickup the item wrongly, there is no way to call him. This app is getting more and more inefficient for merchant to use.
★☆☆☆☆Meng wai Tan· Feb 10, 2026
All orders were prepared correctly and delivered with care. It’s disappointing to receive a low rating without any reason, as it impacts our rating unfairly. We welcome feedback and hope customers can share their concerns with us directly. And there were instances where the driver caused the delay. Our order was already ready and not overdue, but the driver arrived late or remained dining after accepting the order. However, the delay was still counted against our store
★☆☆☆☆Victorio R· May 11, 2026
After editing each item's stock, a text bubble will always pop up right on the search bubble. When it needed for fast work, it is very annoying. If only the text bubble appear somewhere other than on top of the search bubble. The new look of the order preparation page is more confusing than before, potentially be misleading to wrong order.
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