HelperGo - Home Care Network

Agentbong is officially renamed to HelperGo.

HelperGo - Home Service Network.

Find the right helper for individual needs with part-time cleaners, babysitters, nannies, caregivers, and more!

HelperGo Care services include therapists, nurses, and caregivers for families to connect with to care for the elderly and sick. Besides home care, post-natal care and babysitting, they offer services for cooking and household chores.


*Our Features*

1. Fast and easy booking
a) After making a booking, the most suitable and available helper will be assigned to you shortly
b) You can view the helper’s profile
c) Easy to identify the helper at the doorstep

2. Transparent prices
a) All the prices and charges are shown before you confirm a booking
b) No other hidden charges
c) You are only charged upon job completion

3. More than 4000 verified helpers
a) Serving Hong Kong and Singapore
b) With years of experience and passed the relevant training courses
c) All of their qualifications are uploaded and shown

4. Star helper
a) Helpers who have years of experience and consistently receive good rating from our customers are promoted as Star helper
b) Star helper makes sure their performance exceeds your expectation

5. Customer service
a) Our in-house customer service team does look after every single jobs we have
b) We promise to provide the best solution for your home needs


*Service Categories*

1. Home cleaning
a) General house cleaning.
b) Chores like dishwashing, ironing, spring cleaning, deep cleaning, grocery shopping, and others are also available

2. Elderly care
a) Our qualified and experienced caregivers include nurses, therapists and other skilled healthcare worker. You will be able to find the right person for your family
b) Our basic services include private nursing, hospitalization care, post-surgery care, elderly service, care in nursing home and hostels, medical escort, and therapy etc.

3. Post-natal care
a) Preparation of prenatal supplies b) Baby care
c) Post-natal mother care
d) Skills coaching etc.

4. Infant and child care
a) Prepare meals for the children and help cultivate a healthy habit
b) Care for the safety of the children and observe their behavioral changes
c) Care for the personal hygiene of the children and assist in buying children necessities
d) Play with the children to inspire their mental development
e) Escorting children to and from places

5. Cooking
a) Whip up delicious meals for your family and events according to your tastes
b) Western, Japanese, Chinese, Peranakan, Indian, and many international cuisine just a tap away


*How to Use*

1. Book service
a) Choose your service and select packages or if it is an one-off service
b) 4 simple steps to confirm your booking

2. Easy credit card payment
a) You are only charged upon job completion
b) Payment is processed and protected by Braintree (Subsidiary of PayPal)
c) No credit card information will be stored by HelperGo

3. Helper assigned
a) The most suitable helper will be notified and assigned by the system immediately
b) You can contact the helper directly

4. Helper Profile
a) You can view the helper’s profile including relevant experience and past job records
b) Certification and rating from previous customers are also available

5. Booking management
a) Check the upcoming or post job records
b) Contact, update booking time and change helper

6. Rating system
a) You can rate your helper after the first job is finished
b) Please don’t hesitate to give a 5 stars if you are happy if our helper


*Contact Us*
1. Hotline
Hong Kong：(+852) 5544 8900
Singapore：(+65) 9426 8219

2. Email
Hong Kong：hk@helpergo.co
Singapore：sg@helpergo.co

3. Website
Hong Kong：hk.helpergo.co/?src=playstore
Singapore：sg.helpergo.co/?src=playstore

Recent changes:
IU improvements