Hingr – Field Assistant

Hingr is the field assistant for access control technicians, security integrators, low-voltage techs and door hardware pros. Look up a reader, controller, electronic lock or intercom and see how to wire it, work through a fault with an assistant that shows where its answers come from, identify hardware from a photo and check a fire door or egress code question on site. In English or Spanish.

EVERY PLAN INCLUDES
• AI troubleshooting with sources, by text or photo, plus voice in the mobile app
• 370+ device cards: wiring, install notes, common issues, manuals
• Site wiring plans with diagram, print and PDF
• Snap & ID: identify hardware and review installs from a photo
• Code reference (NFPA 101, NFPA 80, IBC, ADA) with the section cited
• Guided help on 14 access control platforms
• Door inspection checklist with a report to save or email
• Store: curated tools and supplies, with product picks for your devices
• Sample video tutorials on device cards
• Manufacturer support contact details on device cards
• Training libraries and safety tips
• Web and mobile, in English and Spanish

TEAM PLANS ADD
• Invite codes, manager and technician roles, apprentice mode
• Team usage dashboard and a shared AI allowance sized to the plan

DEVICES
• 370+ devices from 72 manufacturers
• Readers, controllers, electric strikes, maglocks, intercoms and power supplies, wired terminal by terminal, with wire gauge, distances and OSDP and Wiegand notes
• Wiring diagrams, install notes, common issues, specs, firmware and support contacts
• Forgiving search: a model number, a name or an alias all find the same card

ASSIST
• Describe what you are seeing; Assist starts with the quickest, most cost-effective checks (power, wiring) before anything is replaced
• Answers come from the device catalogue and indexed manufacturer documents, not the open internet
• The sources are listed under every answer
• Tap the mic and your words appear as you speak, or go hands-free with voice mode: it listens, answers aloud and listens again, and stops to hear you when you talk over it

SNAP & ID
• Photograph a controller, reader, strike or lock and the app names its best match
• Installation review: photograph finished work and get a checklist of what to fix before energising

CODE CHECK
• Ask a fire door, egress or accessibility question and get an answer from NFPA 80, NFPA 101, IBC and ADA that names the section it relies on
• Life-safety flags where a shortcut would create an egress or fire problem
• A reference, not a stamp: always confirm the wording with the authority having jurisdiction (AHJ)

SYSTEMS
• Guided tasks for 14 platforms, including Genetec Security Center, Lenel S2 OnGuard, Software House C•CURE 9000, Brivo, Honeywell Pro-Watch, Gallagher, Verkada, Kisi and Paxton Net2

LEARN
• Training from low-voltage fundamentals and RS-485 to Class 2 and 3 circuits, plus NICET exam prep
• Door guide: keys and cylinders, life safety and ADA
• More than 2,000 safety reminders, a new one each time you open the app

ALSO
• Offline device cards for basements and lift shafts
• Light and dark mode, or match your phone
• Sign in with email or Google, with optional two-factor authentication
• Export your data or delete your account from Settings

Hingr needs an account. New teams start with a 7-day free trial.

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Product names and trademarks belong to their respective owners. Hingr is an independent technical reference tool and is not affiliated with, sponsored by, or endorsed by the manufacturers referenced within it. Information is compiled from publicly available manufacturer documentation. Always verify critical installation and configuration procedures against the manufacturer's current documentation.

Recent changes:
Door Inspections: import your sites, buildings and doors from a spreadsheet (Excel or CSV). Download the template, choose your file, match the columns, review what will be added and which rows have errors, then import. A manager can undo an import. Every door now has a Space ID. Add all the doors of a building to an inspection in one step. When a door number already exists or was retired, the app asks before adding it.