Industry Online Support is a business app developed by Siemens AG.
How many times has Industry Online Support been downloaded?
Industry Online Support has been downloaded 280 thousand times. In the last 30 days, the app was downloaded 1.1 thousand times.
What is the rating of Industry Online Support?
Industry Online Support is rated 4.44 out of 5 stars, based on 3 thousand ratings.
Is Industry Online Support free?
Industry Online Support is free to download. The APK download size is 81.40 MB. The latest version available is 5.5.4. The last update was on June 3, 2025.
What are the requirements for Industry Online Support?
Industry Online Support requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play November 2011.
Description
With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere.
The app supports you, for example, in the following fields:
• Problem solving during the implementation of a project • Troubleshooting of failures • Expanding or restructuring your system
It also provides you with access to the Technical Forum and to further entries created for you by our experts:
• FAQs • Application examples • Manuals • Certificates • Product notes, and many others
The main functions at a glance:
• Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑ • Send your product information or entries per e-mail in order to process the information directly at the workstation. • Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function. • Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage. • Transfer PDF documents to an external library. • The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.
More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:
Get a detailed PDF report for Industry Online Support with download trends, rating history,
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Fast way to create siemens PLC software service requests.
★★★★★Samir Taha· Dec 27, 2023
Very technical support for industrial Siemens Technologies.
★★★★★Bernd Krohn· May 31, 2019
A great help in Siemens technical jungle. If there are problems with Siemens high-tech devices this is the first way to ask for help. Often the items can be fixed. A huge result what to do, where to look up and how to solve the problem 👆
★★★★★Bijan Tarakameh· Jun 1, 2026
Siemens provides excellent support by assigning expert specialists to handle specific technical issues. Additionally, their massive global community forum is invaluable, allowing users to share real-world experiences, so we can easily find exactly what we need.
★★☆☆☆Björn Carlsson· Jan 22, 2025
Dynamics error codes missing. The option is no longer there under my tools. This is a nice function that is now gone?
★☆☆☆☆corec· Sep 8, 2020
The new 5.0 version won't even start if your system language is something else than English (or German probably). My phone is in Finnish, so I had to switch my system language to English, start the app and then in the settings flip-flop all language settings to English. After this system language can be switched back to Finnish. To add to this fiasco, the product scanner won't detect 2d codes from actual devices (previous versions worked just fine). Those are the ones you need when commissioning!
★★☆☆☆Cliff Jones· Jul 9, 2023
The new app does not function correctly and the scan/search function does not find the hardware after scan
Google Play Rankings for Industry Online Support
This app is not ranked
Technologies used by Industry Online Support
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