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Android Apps > Business > Industry Online Support
Industry Online Support icon

Industry Online Support

5.5.4
Siemens AG
4.51
3,128 reviews
100,000+
Downloads
Free

Acess to SIOS Data, Forum & Support Request

Industry Online Support Screenshot 1 of 8
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Industry Online Support Screenshot 8 of 8
Screenshots by Siemens AG, from the Google Play listing
View on Google Play Also on the App Store

About Industry Online Support

Industry Online Support is a business app developed by Siemens AG.

Install Statistics

Industry Online Support has been downloaded 280 thousand times. In the last 30 days, the app was downloaded 650 times.

User Ratings

Industry Online Support is rated 4.51 out of 5 stars. The rating is based on 3.1 thousand ratings.

App Information

Industry Online Support is freely available from Google Play. The APK size is 81.40 MB. The latest APK version available is 5.5.4. The last update was on June 3, 2025.

Technical Requirements

Industry Online Support requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since November 2011.

Industry Online Support is made and published by Siemens AG. AppBrain is an independent app data site and isn't affiliated with Siemens AG. The app name, icon, screenshots and description belong to Siemens AG and are shown as published on Google Play.

Description by Siemens AG (from Google Play)
With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere.

The app supports you, for example, in the following fields:

• Problem solving during the implementation of a project
• Troubleshooting of failures
• Expanding or restructuring your system

It also provides you with access to the Technical Forum and to further entries created for you by our experts:

• FAQs
• Application examples
• Manuals
• Certificates
• Product notes, and many others

The main functions at a glance:

• Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑
• Send your product information or entries per e-mail in order to process the information directly at the workstation.
• Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function.
• Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage.
• Transfer PDF documents to an external library.
• The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.

More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:

https://support.industry.siemens.com/cs/ww/en/sc/2067

Recent changes:
Bug Fixes
Show more Show less

More data about Industry Online Support

Price Free
Total installs 280 thousand
Recent installs 650
Rating 4.51 based on 3.1 thousand ratings
Ranking Not ranked
Version 5.5.4
App size 81.4 MB
Number of libraries 36
Designed for Android 6.0+
Suitable for Everyone
Ads No ads

App Performance Report

Get a detailed PDF report for Industry Online Support with download trends, rating history, and key performance statistics — useful for competitive research or tracking your own app. Learn more

Get PDF Report — $29

Also available on the App Store

Industry Online Support icon Industry Online Support
Siemens AG
4.6
Free
429 ratings

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Google Play Rating history and histogram

2.5K
280
93
58
210

Installs over time

Industry Online Support has been installed 280 thousand times. Over the past 30 days, it averaged 22 installs per day.

Changelog of Industry Online Support

Show changelog

Developer information for Siemens AG

Siemens AG

feedback-android.industry@siemens.com

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Address:

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Comments on Industry Online Support for Android

★★★★★ Gabriel Kuupololo · Sep 14, 2021
Fast way to create siemens PLC software service requests.
★★★★★ Bijan Tarakameh · Jun 1, 2026
Siemens provides excellent support by assigning expert specialists to handle specific technical issues. Additionally, their massive global community forum is invaluable, allowing users to share real-world experiences, so we can easily find exactly what we need.
★★★★★ Bernd Krohn · May 31, 2019
A great help in Siemens technical jungle. If there are problems with Siemens high-tech devices this is the first way to ask for help. Often the items can be fixed. A huge result what to do, where to look up and how to solve the problem 👆
★☆☆☆☆ Adeshina Bayo · Feb 5, 2021
After signing up...... unable to log on to the app, giving an error message that my information is not found or incorrect input
★★☆☆☆ Björn Carlsson · Jan 22, 2025
Dynamics error codes missing. The option is no longer there under my tools. This is a nice function that is now gone?
★☆☆☆☆ corec · Sep 8, 2020
The new 5.0 version won't even start if your system language is something else than English (or German probably). My phone is in Finnish, so I had to switch my system language to English, start the app and then in the settings flip-flop all language settings to English. After this system language can be switched back to Finnish. To add to this fiasco, the product scanner won't detect 2d codes from actual devices (previous versions worked just fine). Those are the ones you need when commissioning!
★★☆☆☆ Cliff Jones · Jul 9, 2023
The new app does not function correctly and the scan/search function does not find the hardware after scan

Google Play Rankings for Industry Online Support

This app is not ranked

Technologies used by Industry Online Support

14 permissions · 36 libraries
Subscribe to see full permission and library details

Frequently asked questions about Industry Online Support

Is Industry Online Support free?

Yes. Industry Online Support is free on Google Play.

Is Industry Online Support still available?

Yes. Industry Online Support is on Google Play, and the last update we saw was on June 3, 2025.

Does Industry Online Support contain ads?

No. Google Play does not list Industry Online Support as containing ads.

What Android version does Industry Online Support require?

Industry Online Support runs on Android 6.0 and higher.

How large is Industry Online Support?

Industry Online Support is 81.40 MB.

Is Industry Online Support suitable for children?

Google Play rates the content of Industry Online Support as suitable for everyone.

How many times has Industry Online Support been installed?

Google Play lists 100,000+ installs for Industry Online Support.

How do people rate Industry Online Support?

Industry Online Support scores 4.51 out of 5 stars, from 3,128 ratings on Google Play.

Who made Industry Online Support?

Industry Online Support was developed by Siemens AG. It is listed in the business category on Google Play.

What are the best alternatives to Industry Online Support?

People looking at Industry Online Support also look at these business apps: Endress+Hauser Operations, Esri Support, CheckStockPro, Vimar Products, IC Chips/Modules/Electronic.

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