Industry Online Support

5.5.4

Siemens AG

4.47

3,107 reviews

100,000+
Downloads

Free

Acess to SIOS Data, Forum & Support Request

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4.47 · 3,107 reviews · 100,000+ downloads

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About Industry Online Support

Industry Online Support is a business app developed by Siemens AG.

Download Statistics

Industry Online Support has been downloaded 280 thousand times. In the last 30 days, the app was downloaded 590 times.

User Ratings

Industry Online Support is rated 4.47 out of 5 stars. The rating is based on 3.1 thousand ratings.

App Information

Industry Online Support is FREE to download. The APK download size is 81.40 MB. The latest version available is 5.5.4. The last update was on June 3, 2025.

Technical Requirements

Industry Online Support requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since November 2011.

Description

With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere.

The app supports you, for example, in the following fields:

• Problem solving during the implementation of a project
• Troubleshooting of failures
• Expanding or restructuring your system

It also provides you with access to the Technical Forum and to further entries created for you by our experts:

• FAQs
• Application examples
• Manuals
• Certificates
• Product notes, and many others

The main functions at a glance:

• Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑
• Send your product information or entries per e-mail in order to process the information directly at the workstation.
• Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function.
• Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage.
• Transfer PDF documents to an external library.
• The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.

More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:

https://support.industry.siemens.com/cs/ww/en/sc/2067

Recent changes:
Bug Fixes

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More data about Industry Online Support

Price	Free to download
Total downloads	280 thousand
Recent downloads	590
Rating	4.47 based on 3.1 thousand ratings
Ranking	Not ranked
Version	5.5.4
APK size	81.4 MB
Number of libraries	36
Designed for Android	6.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Also available on the App Store

Industry Online Support

Siemens AG

4.6

Free

425 ratings

Alternative downloads for the Industry Online Support app

Google Play Rating history and histogram

Rating history

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2.4K

280

240

Downloads over time

Subscribe to see download velocity and history

Industry Online Support has been downloaded 280 thousand times. Over the past 30 days, it averaged 20 downloads per day.

Changelog of Industry Online Support

Show changelog

Developer information for Siemens AG

Siemens AG

feedback-android.industry@siemens.com

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Comments on Industry Online Support for Android

★★★★★ Gabriel Kuupololo · Sep 14, 2021

Fast way to create siemens PLC software service requests.

★★★★★ Bijan Tarakameh · Jun 1, 2026

Siemens provides excellent support by assigning expert specialists to handle specific technical issues. Additionally, their massive global community forum is invaluable, allowing users to share real-world experiences, so we can easily find exactly what we need.

★★★★★ Bernd Krohn · May 31, 2019

A great help in Siemens technical jungle. If there are problems with Siemens high-tech devices this is the first way to ask for help. Often the items can be fixed. A huge result what to do, where to look up and how to solve the problem 👆

★☆☆☆☆ Adeshina Bayo · Feb 5, 2021

After signing up...... unable to log on to the app, giving an error message that my information is not found or incorrect input

★★☆☆☆ Björn Carlsson · Jan 22, 2025

Dynamics error codes missing. The option is no longer there under my tools. This is a nice function that is now gone?

★☆☆☆☆ corec · Sep 8, 2020

The new 5.0 version won't even start if your system language is something else than English (or German probably). My phone is in Finnish, so I had to switch my system language to English, start the app and then in the settings flip-flop all language settings to English. After this system language can be switched back to Finnish. To add to this fiasco, the product scanner won't detect 2d codes from actual devices (previous versions worked just fine). Those are the ones you need when commissioning!

★★☆☆☆ Cliff Jones · Jul 9, 2023

The new app does not function correctly and the scan/search function does not find the hardware after scan

Google Play Rankings for Industry Online Support

This app is not ranked

Technologies used by Industry Online Support

14 permissions · 36 libraries

Subscribe to see full permission and library details

Frequently asked questions about Industry Online Support

Is Industry Online Support free?

Yes. Industry Online Support is free to download from Google Play.

Is Industry Online Support still available?

Yes. Industry Online Support is on Google Play, and the last update we saw was on June 3, 2025.

Does Industry Online Support contain ads?

No. Google Play does not list Industry Online Support as containing ads.

What Android version does Industry Online Support require?

Industry Online Support runs on Android 6.0 and higher.

How large is the Industry Online Support APK?

The Industry Online Support APK is 81.40 MB.

Is Industry Online Support suitable for children?

Google Play rates the content of Industry Online Support as suitable for everyone.

How many times has Industry Online Support been downloaded?

Google Play lists 100,000+ downloads for Industry Online Support.

How do people rate Industry Online Support?

Industry Online Support scores 4.47 out of 5 stars, from 3,107 ratings on Google Play.

Who made Industry Online Support?

Industry Online Support was developed by Siemens AG. It is listed in the business category on Google Play.

What are the best alternatives to Industry Online Support?

People looking at Industry Online Support also look at these business apps: Endress+Hauser Operations, Seco Assistant, CheckStockPro, Vimar Products, IC Chips/Modules/Electronic.

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Industry Online Support

Acess to SIOS Data, Forum & Support Request

About Industry Online Support

Download Statistics

User Ratings

App Information

Technical Requirements

More data about Industry Online Support

Also available on the App Store

Alternative downloads for the Industry Online Support app

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More from Siemens AG

Google Play Rating history and histogram

Downloads over time

Changelog of Industry Online Support

Developer information for Siemens AG

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Technologies used by Industry Online Support

Frequently asked questions about Industry Online Support

Is Industry Online Support free?

Is Industry Online Support still available?

Does Industry Online Support contain ads?

What Android version does Industry Online Support require?

How large is the Industry Online Support APK?

Is Industry Online Support suitable for children?

How many times has Industry Online Support been downloaded?

How do people rate Industry Online Support?

Who made Industry Online Support?

What are the best alternatives to Industry Online Support?