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Android Apps > Productivity > Esri Support
Esri Support icon

Esri Support

1.0.353
Esri
3.37
74 reviews
10,000+
Downloads
Free

Get Quick Access to Esri Support

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Screenshots by Esri, from the Google Play listing
View on Google Play Also on the App Store

About Esri Support

Esri Support is a productivity app developed by Esri.

Download Statistics

Esri Support has been downloaded 10 thousand times. In the last 30 days, the app was downloaded 130 times.

User Ratings

Esri Support is rated 3.37 out of 5 stars. The rating is based on 74 ratings.

App Information

Esri Support is freely available from Google Play. The APK size is 120.83 MB. The latest APK version available is 1.0.353. The last update was on September 22, 2026.

Technical Requirements

Esri Support requires Android 6.0+ or higher. The app has a content rating of Everyone. The APK has been available on Google Play since May 2019.

Esri Support is made and published by Esri. AppBrain is an independent app data site and isn't affiliated with Esri. The app name, icon, screenshots and description belong to Esri and are shown as published on Google Play.

Description by Esri (from Google Play)
Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone.

With the Esri Support app you can:
1. Find answers to your questions and solutions to technical issues using our generative AI chatbot.
2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more.
3. Explore video tutorials for Esri technologies.
4. Contact Esri Support by phone, chat, or case submission form.
5. Request a call back to get help on your schedule.
6. Manage your support cases, bugs, and enhancements.
7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted.
8. Subscribe to bugs and receive notifications whenever new information becomes available.

Recent changes:
Fixed an issue with loading blogs, articles, and videos in the app.
Show more Show less

More data about Esri Support

Price Free
Total installs 10 thousand
Recent installs 130
Rating 3.37 based on 74 ratings
Ranking Not ranked
Version 1.0.353
App size 120.8 MB
Number of libraries 5
Designed for Android 6.0+
Suitable for Everyone
Ads No ads

App Performance Report

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Also available on the App Store

Esri Support icon Esri Support
ESRI
4.5
Free
33 ratings

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Google Play Rating history and histogram

32
10
2
5
21

Installs over time

Esri Support has been installed 10 thousand times. Over the past 30 days, it has been installed 130 times.

Changelog of Esri Support

Show changelog

Developer information for Esri

Esri

support_feedback@esri.com

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Comments on Esri Support for Android

★★★★★ Timothy Sexton · Dec 5, 2024
Great way to stay informed on the latest posts and happenings regarding product support and articles.
★★★★★ Jessica Pelton-Angell Clark-Hill-Avery · Feb 8, 2023
Newer app just found other users really appreciated so checking it out.
★☆☆☆☆ Danielle · Jan 29, 2026
Installed because I wanted updates on a specific published bug which was Under Consideration, and the web page suggested I could "get bug updates in the app". False. No way to search for the bug in the app, the chatbot could not find the bug using the Bug ID, there was no way to do the thing. This is a glorified blog not a support app
★★☆☆☆ Jon Pollack · Oct 26, 2021
50% of the time the app ignores all my inputs and routes me to reception where I have to repeat all the input. Very annoying. It used to work great but broke 3 or 4 months ago.
★☆☆☆☆ Joshua Young · Jan 19, 2023
The app often stops responding just trying to open it. Tapping on a notification just opens the app to the main page again assuming the app did not get stuck trying to open. I recommend just using the Esri websites instead.

Google Play Rankings for Esri Support

This app is not ranked

Technologies used by Esri Support

23 permissions · 5 libraries
Subscribe to see full permission and library details

Frequently asked questions about Esri Support

Is Esri Support free?

Yes. Esri Support is free on Google Play.

Is Esri Support still available?

Yes. Esri Support is on Google Play, and the last update we saw was on September 22, 2026.

Does Esri Support contain ads?

No. Google Play does not list Esri Support as containing ads.

What Android version does Esri Support require?

Esri Support runs on Android 6.0 and higher.

How large is Esri Support?

Esri Support is 120.83 MB.

Is Esri Support suitable for children?

Google Play rates the content of Esri Support as suitable for everyone.

How many times has Esri Support been installed?

Google Play lists 10,000+ installs for Esri Support.

How do people rate Esri Support?

Esri Support scores 3.37 out of 5 stars, from 74 ratings on Google Play.

Who made Esri Support?

Esri Support was developed by Esri. It is listed in the productivity category on Google Play.

What are the best alternatives to Esri Support?

People looking at Esri Support also look at these productivity apps: Cartegraph One, Kayse, Industry Online Support, CommCare, Provide Support Live Chat.

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