Esri Support

1.0.350

Esri

3.31

73 reviews

5,000+
Downloads

Free

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About Esri Support

Esri Support is a productivity app developed by Esri.

Download Statistics

Esri Support has been downloaded 10 thousand times. In the last 30 days, the app was downloaded 120 times.

User Ratings

Esri Support is rated 3.31 out of 5 stars. The rating is based on 73 ratings.

App Information

Esri Support is FREE to download. The APK download size is 120.83 MB. The latest version available is 1.0.350. The last update was on June 8, 2026.

Technical Requirements

Esri Support requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since May 2019.

Description

Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone.

With the Esri Support app you can:
1. Find answers to your questions and solutions to technical issues using our generative AI chatbot.
2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more.
3. Explore video tutorials for Esri technologies.
4. Contact Esri Support by phone, chat, or case submission form.
5. Request a call back to get help on your schedule.
6. Manage your support cases, bugs, and enhancements.
7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted.
8. Subscribe to bugs and receive notifications whenever new information becomes available.

Recent changes:
Introduced AI-assisted case submission to streamline the support request process.

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More data about Esri Support

Price	Free to download
Total downloads	10 thousand
Recent downloads	120
Rating	3.31 based on 73 ratings
Ranking	Not ranked
Version	1.0.350
APK size	120.8 MB
Number of libraries	5
Designed for Android	6.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Esri Support

ESRI

4.5

Free

33 ratings

Alternative downloads for the Esri Support app

Google Play Rating history and histogram

Rating history

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Downloads over time

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Esri Support has been downloaded 10 thousand times. Over the past 30 days, it has been downloaded 120 times.

Changelog of Esri Support

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Developer information for Esri

Esri

support_feedback@esri.com

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Comments on Esri Support for Android

★★★★★ Timothy Sexton · Dec 5, 2024

Great way to stay informed on the latest posts and happenings regarding product support and articles.

★★★★★ Jessica Pelton-Angell Clark-Hill-Avery · Feb 8, 2023

Newer app just found other users really appreciated so checking it out.

★☆☆☆☆ Danielle · Jan 29, 2026

Installed because I wanted updates on a specific published bug which was Under Consideration, and the web page suggested I could "get bug updates in the app". False. No way to search for the bug in the app, the chatbot could not find the bug using the Bug ID, there was no way to do the thing. This is a glorified blog not a support app

★★☆☆☆ Jon Pollack · Oct 26, 2021

50% of the time the app ignores all my inputs and routes me to reception where I have to repeat all the input. Very annoying. It used to work great but broke 3 or 4 months ago.

★☆☆☆☆ Joshua Young · Jan 19, 2023

The app often stops responding just trying to open it. Tapping on a notification just opens the app to the main page again assuming the app did not get stuck trying to open. I recommend just using the Esri websites instead.

Google Play Rankings for Esri Support

This app is not ranked

Technologies used by Esri Support

23 permissions · 5 libraries

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Frequently asked questions about Esri Support

Is Esri Support free?

Yes. Esri Support is free to download from Google Play.

Is Esri Support still available?

Yes. Esri Support is on Google Play, and the last update we saw was on June 8, 2026.

Does Esri Support contain ads?

No. Google Play does not list Esri Support as containing ads.

What Android version does Esri Support require?

Esri Support runs on Android 6.0 and higher.

How large is the Esri Support APK?

The Esri Support APK is 120.83 MB.

Is Esri Support suitable for children?

Google Play rates the content of Esri Support as suitable for everyone.

How many times has Esri Support been downloaded?

Google Play lists 5,000+ downloads for Esri Support.

How do people rate Esri Support?

Esri Support scores 3.31 out of 5 stars, from 73 ratings on Google Play.

Who made Esri Support?

Esri Support was developed by Esri. It is listed in the productivity category on Google Play.

What are the best alternatives to Esri Support?

People looking at Esri Support also look at these productivity apps: Cartegraph One, Kayse, AAA WebFile, Industry Online Support, CommCare.

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Technologies used by Esri Support

Frequently asked questions about Esri Support

Is Esri Support free?

Is Esri Support still available?

Does Esri Support contain ads?

What Android version does Esri Support require?

How large is the Esri Support APK?

Is Esri Support suitable for children?

How many times has Esri Support been downloaded?

How do people rate Esri Support?

Who made Esri Support?

What are the best alternatives to Esri Support?