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I have used the app for 3 months solid now. It's excellent. I haven't had any issues, as soon your check call time comes up, just click check call, it will check your location, and then put it through. No need to phone in or anything. As per make sure you do the with a 20-minute time frame, otherwise the app won't accept it, and you'll have to call in. Not had any issues with my app. Easy to use. Not overcomplicated.
★★★★☆shrishak shrestha· Feb 20, 2026
Add Biometric Login for ease. It's a hassle to put email and password every time to login
★★★★☆Philip Bray· Jul 26, 2024
As an employee that uses it not a fan or chaging passwords all the time it's annoying
★☆☆☆☆kevin brown· Dec 10, 2024
Since the update the app is failing to display check calls, when I make a check call I get a blank box with ok, and I have to log in twice as I get a purple screen the first time and nothing else is displayed! Should have left it alone!
★☆☆☆☆Aidan Kivlehan· Dec 3, 2024
Worse than previous version. Like everything else from Mitie this has obviously been rushed out without proper testing. You can't save your email address in this 'update' like you could in the previous version, so you have to enter it every time you log on. More often than not you have to log on twice as this rubbish app doesn't open properly the first time. Well done again Mitie, another time-wasting effort.
★☆☆☆☆Dave Woodward· Dec 8, 2025
Load app up and it doesn't work screen stays purple, and I have to restart my phone, GPS hardly picks you up when on shift
★☆☆☆☆Barry· Jul 13, 2025
I Work for Mitie and InTouch is the worst of them all, I don't see the need for it, it's complete Rubbish, changing passwords 3 times within 2 days, Cannot pin in or pin out, Happening to colleagues getting wrong shifts from others, Colleagues getting wrongly paid, No wonder nobody wants to work for Mitie. Sadly I have to give 1 Star rather than 0.
Google Play Rankings for InTouch by Mitie
This app is not ranked
Technologies used by InTouch by Mitie
InTouch by Mitie is requesting 21 permissions and is using 35 libraries.
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