Jio Synapse

Jio Synapse – Network Intelligence On the Go
Jio Synapse is the enhanced mobile experience of JCP On the Go, designed to provide network insights, KPI monitoring, map-based visualization and actionable network information anytime, anywhere.
Formerly known as JCP On the Go, the Jio Synapse mobile application brings enhanced capabilities for monitoring network performance, identifying areas requiring attention and accessing network-related actions and work orders from your mobile device.
Key Features
📊 Enhanced Network Insights
Access key network KPIs with easy-to-understand statistics, trends and performance insights to monitor network health and identify areas requiring attention.
🗺️ Map Layer Visualization
Visualize different network layers and geographic information on an interactive map. Access details of on-air sites, network elements and KPI-based thematic views for better network understanding.
📍 5G Violator Cells
Identify 5G cells requiring attention through performance-based categorization into Excellent, Good, Average and Poor, based on defined network thresholds.
📶 5G Coverage Dashboard
Get a consolidated view of 5G coverage with insights across population, area, villages, technology and network bands.
⚡ Zero-Touch Actions
View a consolidated summary of autonomous network actions executed by JCP, including Interference Mitigation, Self-Healing RAN, Auto Fault Correction, RET Calibration and Neighbour Optimization.
🎯 Actionable Cells
View cells requiring attention to help identify opportunities for improving network performance and optimization.
📝 Work Orders & Tasks
Access work orders and associated tasks, including details of activities to be performed for network optimization and performance improvement.
📈 KPI Trends & Performance Views
Track important network KPIs through intuitive dashboards, trends and visual indicators for faster understanding of network performance.
✨ Refreshed User Experience
Experience a redesigned and intuitive interface with improved navigation and easier access to network information and capabilities.
JCP Mobile Experience
Jio Synapse is the next evolution of the JCP mobile app, bringing the capabilities of the Jio Cognitive Platform to your mobile device.
Whether you know it as Jio Synapse, JCP, JCP On the Go, JCP mobile app, JCP field app or Jio mobile app, the enhanced experience provides a convenient way to access network intelligence and insights while on the go.
Jio Synapse – One App. More Insights. Smarter Actions. Always On.