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I love this app for it's ease of finding technical documents and making
orders.
★☆☆☆☆A Google user· Feb 10, 2017
The older version of this app worked great, I was able to locate the catalog number quicker and made ordering parts much less of a hassle, but since the updated app has come out it takes forever to load, I can't even get to the login screen. I wait a few minutes and give up because there's no need to waste my time waiting for a load screen when I can call the local supply house to get the answer I'm looking for. I've never held Lennox in high regard and the fact that most people writing bad reviews are about the crappy update that made this great app just terrible proofs that Lennox doesn't seem to care much fixing their problems. You had a good thing going for a while before things stopped working, but I guess that's fine because your equipment likes to do the same thing.
★☆☆☆☆Ryan Scott· Mar 30, 2017
Very BAD app. Slow, makes you sign in whenever you back out of a category, online learning section doesn't work on mobile. I was excited when they switched from the old Dave net app to this new LennoxPros, but I quickly learned it was nothing more than a facelift. Quicker to look up schematics online rather than try to go through the document library. Are you even listening Lennox? What do you have to say for yourselves? Oh well. Not like we have another choice other than to keep using this proprietary app. I guess we could just start installing Carriers. Hmm...
★★☆☆☆Jon Baulshnipher· Oct 12, 2019
The app is not as good as the website and the website are mediocre and hard to navigate everything is slow needs to be revamped entirely.
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