MyLA311 was a travel & local app developed by City of Los Angeles (LA City). It was removed from Google Play Mar 15, 2025 and is no longer available for download.
Download Statistics
MyLA311 had been downloaded 150 thousand times before it became unavailable.
User Ratings
MyLA311 was rated 3.44 out of 5 stars, based on 720 ratings.
App Information
MyLA311 was free to download. The APK download size was 28.51 MB. The last available version was 3.72. The last update was on January 21, 2025.
Technical Requirements
MyLA311 required Android 5.0+ or higher. The app had a content rating of Everyone. The app had been available on Google Play June 2013.
Description
With MyLA311, City of Los Angeles information and services are just a few taps away.
• The 'Create New Service Request’ feature allows you to quickly and easily request the City’s most popular services, including graffiti removal, pothole repair, and bulky-item pickup .
• Looking for the nearest park? Want to cool off on a hot day? Need to return a library book? The ‘City Info’ feature conveniently maps the closest parks, libraries, fire and police stations, golf courses, public pools, tennis courts, golf courses, parking lots, and more.
• You can keep up to date with the latest City Hall news by browsing through our Facebook, Twitter and YouTube feeds.
• No more stamps and envelopes needed! MyLA311 also allows you to pay your Los Angeles Water and Power bill right from your mobile device.
Additional Features: • We have recently added user registration. This is completely optional. You can still submit service requests and use the app without registering.
• If you have an account with LADWP.com you already have an account with MyLA311. The same account login can be used with both MyLA311 and LADWP.com.
• Registered accounts can now login and view all their service requests and the current status.
• More service request options.
• New bill pay options
• New city knowledge-base
You can also submit requests using our website: https://MyLA311.lacity.org
Send feedback to 311@lacity.org
MyLA311 links Angelenos with the services and information they need to enjoy their city, beautify their community and stay connected with their local government.
Get a detailed PDF report for MyLA311 with download trends, rating history,
and key performance statistics — useful for competitive research or tracking your own app.
Learn more
★★★★★
Good service. Bulky items sometimes not picked up on time otherwise works great!
★★★★★
Great option to calling 311 for the city of Los Angeles. Most issues can be handled via the app. Easy to check on status of service requests. Unfortunately the 311 staff now just refer you to the various department numbers instead of passing on the information. Also, the app's location finding freezes often. Both negatives need to be fixed.
★★★★★
Yesssa dog pound. Her come Daz snoop and kurupt. I've got some nusents neighbors dogs that foe ever bark at me. It seems like they open there doors and tell there dogs sick em. And here comes lil ankle bitters. I'd, they have something to say to me? Speak. Don't say sick em to your dogs
★★★★★
Mostly, the app works well, and the service requests are received. Currently, however, when trying to add an existing photo or take a new photo, the app says it needs permission to access external storage and the camera. That makes sense, but the app ALREADY has permission to access those things. Still, it prompts you to open the permission settings, but when you do, the access the app wants has already been granted. It is an endless loop, and you are not able to take or add any photos.
★★☆☆☆
It WAS a very useful app.... now it doesn't work. Error every time I try to create a service request, stating: "Service date is missing. Please validate the date before submit." *There is no way to "validate" the date.
★★☆☆☆
Horrible update. Won't let me add my home address for a simple service request. How embarrassing to go from bad to worse. I'll share the error with you here. Keep in mind that I'm already logged in: "You have entered a city service address. You must sign as a ladwp customer in order to submit a residential container service request...". Again, it wasn't this bad before this update, and, I'm already logged in. The location of address has always been a weak point of the app. Now it's impossible!
Technologies used by MyLA311
18 permissions·18 libraries
Subscribe to see full permission and library details
Back to top
AppBrain Intelligence premium content
Subscribe now to get full and unlimited access to AppBrain Intelligence.
You'll have access to:
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
