MyLA311

by City of Los Angeles (LA City) · Travel & Local · Free

No longer on Google Play

MyLA311 is made and published by City of Los Angeles (LA City). AppBrain is an independent app data site and isn't affiliated with City of Los Angeles (LA City). The app name, icon, screenshots and description belong to City of Los Angeles (LA City) and are shown as published on Google Play.

AppBrain's verdict

Removed

Rating on Google Play: 3.44; 722 ratings
Installs: 150 thousand
Last updated: January 21, 2025
Ads: No ads
Size: 28.5 MB

MyLA311 is no longer on Google Play. It was there for 11 years, until March 2025. It had 150 thousand installs. Users were divided: 3.4 stars from 722 ratings.

User feedback

Ratings and reviews on Google Play

Comments on MyLA311 for Android

★★★★★ Good service. Bulky items sometimes not picked up on time otherwise works great!

★★★★★ Great option to calling 311 for the city of Los Angeles. Most issues can be handled via the app. Easy to check on status of service requests. Unfortunately the 311 staff now just refer you to the various department numbers instead of passing on the information. Also, the app's location finding freezes often. Both negatives need to be fixed.

★★★★★ Yesssa dog pound. Her come Daz snoop and kurupt. I've got some nusents neighbors dogs that foe ever bark at me. It seems like they open there doors and tell there dogs sick em. And here comes lil ankle bitters. I'd, they have something to say to me? Speak. Don't say sick em to your dogs

★★★★★ Mostly, the app works well, and the service requests are received. Currently, however, when trying to add an existing photo or take a new photo, the app says it needs permission to access external storage and the camera. That makes sense, but the app ALREADY has permission to access those things. Still, it prompts you to open the permission settings, but when you do, the access the app wants has already been granted. It is an endless loop, and you are not able to take or add any photos.

★★☆☆☆ It WAS a very useful app.... now it doesn't work. Error every time I try to create a service request, stating: "Service date is missing. Please validate the date before submit." *There is no way to "validate" the date.

★★☆☆☆ Horrible update. Won't let me add my home address for a simple service request. How embarrassing to go from bad to worse. I'll share the error with you here. Keep in mind that I'm already logged in: "You have entered a city service address. You must sign as a ladwp customer in order to submit a residential container service request...". Again, it wasn't this bad before this update, and, I'm already logged in. The location of address has always been a weak point of the app. Now it's impossible!

Google Play Rating history and histogram

The year before it was removed from Google Play, up to March 2025

370

220

Store listing

By City of Los Angeles (LA City), from Google Play

This app is currently not available on Google Play.

Similar apps

“The power of an open, more accessible City Hall in the palm of your hand.”

Screenshots of this removed app

We kept the screenshots from before it was removed. Subscribe to see them.

Description by City of Los Angeles (LA City) Written by the developer, not by AppBrain. Click to read.

With MyLA311, City of Los Angeles information and services are just a few taps away.

• The 'Create New Service Request’ feature allows you to quickly and easily request the City’s most popular services, including graffiti removal, pothole repair, and bulky-item pickup .

• Looking for the nearest park? Want to cool off on a hot day? Need to return a library book? The ‘City Info’ feature conveniently maps the closest parks, libraries, fire and police stations, golf courses, public pools, tennis courts, golf courses, parking lots, and more.

• You can keep up to date with the latest City Hall news by browsing through our Facebook, Twitter and YouTube feeds.

• No more stamps and envelopes needed! MyLA311 also allows you to pay your Los Angeles Water and Power bill right from your mobile device.

Additional Features:
• We have recently added user registration. This is completely optional. You can still submit service requests and use the app without registering.

• If you have an account with LADWP.com you already have an account with MyLA311. The same account login can be used with both MyLA311 and LADWP.com.

• Registered accounts can now login and view all their service requests and the current status.

• More service request options.

• New bill pay options

• New city knowledge-base

You can also submit requests using our website: https://MyLA311.lacity.org

Send feedback to 311@lacity.org

MyLA311 links Angelenos with the services and information they need to enjoy their city, beautify their community and stay connected with their local government.

Recent changes:
Bug Fixes and Improvements

Safety and technology

Found in the app by AppBrain

Ads: No ads
Price: Free
Libraries: 18
App size: 28.5 MB
Needs Android: 5.0+
Content rating: Everyone

Technologies used by MyLA311

18 permissions · 18 libraries

Subscribe to see full permission and library details

Releases

Updates seen on Google Play

Version: 3.72
Launched: June 2013

Mar 15, 2025Unpublished
Jan 21, 2025UpdateVersion 3.72
Dec 24, 2024UpdateVersion 3.71
Oct 3, 2024UpdateVersion 3.70
Sep 4, 2024UpdateVersion 3.69

Show all changes Show fewer

Installs

Tracked by AppBrain

Play install range: 100+ thousand
Launched: June 2013

Installs over time

The year before it was removed from Google Play, up to March 2025

MyLA311 was installed 150 thousand times before it was removed.

About the app and developer

About MyLA311

MyLA311 was a travel & local app developed by City of Los Angeles (LA City). It was removed from Google Play Mar 15, 2025.

Install Statistics

MyLA311 had been installed 150 thousand times before it became unavailable.

User Ratings

MyLA311 was rated 3.44 out of 5 stars, based on 720 ratings.

App Information

MyLA311 was free. The app size was 28.51 MB. The last available version was 3.72. The last update was on January 21, 2025.

Technical Requirements

MyLA311 required Android 5.0+ or higher. The app had a content rating of Everyone. The app had been available on Google Play since June 2013.

App Performance Report

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Developer information for City of Los Angeles (LA City)

City of Los Angeles (LA City)

Address:

Frequently asked questions about MyLA311

Is MyLA311 free?

Yes. MyLA311 was free on Google Play.

Is MyLA311 still available?

No. MyLA311 was removed from Google Play. We last saw it there Mar 15, 2025.

Does MyLA311 contain ads?

No. Google Play did not list MyLA311 as containing ads.

What Android version does MyLA311 require?

MyLA311 ran on Android 5.0 and higher.

How large is MyLA311?

MyLA311 is 28.51 MB.

Is MyLA311 suitable for children?

Google Play rates the content of MyLA311 as suitable for everyone.

How many times has MyLA311 been installed?

Google Play listed 100,000+ installs for MyLA311.

How do people rate MyLA311?

MyLA311 scored 3.44 out of 5 stars, from 722 ratings on Google Play.

Who made MyLA311?

MyLA311 was developed by City of Los Angeles (LA City). It was listed in the travel & local category on Google Play.

What are the best alternatives to MyLA311?

People looking at MyLA311 also look at these travel & local apps: The Works, Bridgeport 311, New Haven Connect, Alex311, National City Connect.

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