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Good app to use. However, it doesn't have airtel services. Introduce savings wallet in the app that should work like normal savings accounts with interest attached.
★★★★★Josephat Obara· Apr 8, 2026
Very easy en faster in transactions indeed national bank is a place to be
★★★★★Vincent Barasa· Jan 25, 2026
Poor services no app loan like Equity bank or other banks give, this we will migrate to where we can get other services.
★☆☆☆☆Shibira Elkana· Feb 25, 2026
Am not happy with NBK, two times have been paid through this bank, I get the money in the next day. It can't save you from emergencies. KCB is better.
★☆☆☆☆Ms Masudi· Jan 23, 2026
I am unable to access anything in the app since it keeps on crushing plus I can't withdraw money to my Mesa.
★☆☆☆☆Ami· May 5, 2026
AVOID NATIONAL BANK AT ALL COST. WORST CUSTOMER EXPERIENCE IS SERVED HERE ESPECIALLY KENYATTA AVENUE AND KENYATTA AMANA BRANCH.
★☆☆☆☆Hashim Ali· Feb 13, 2026
As an empathetic person I strongly disagree with leaving public negative reviews, however the nbk app as well as the ussd has proved unreliable on numerous occasions. It will tell you error, or retry or refuse to send anyone or yourself any money, I've even changed my pin more than twice thinking maybe it's a wrong pin, or maybe it's internet or maybe network or maybe the ussd will work but srsly, it's now too much, been using it for I think almost 3 years with disappointments
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Technologies used by NatMobile
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