Network Services Connect

1.25.0

Ericsson AB

4.00

67 reviews

10,000+
Downloads

Free

Connected Technician,HWS Connect,Site Analytics,Insights,RMA,Hardware services

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iOS version

About Network Services Connect

Network Services Connect is a business app developed by Ericsson AB.

Download Statistics

Network Services Connect has been downloaded 21 thousand times. In the last 30 days, the app was downloaded 52 times.

User Ratings

Network Services Connect is rated 4.00 out of 5 stars. The rating is based on 67 ratings.

App Information

Network Services Connect is FREE to download. The APK download size is 97.45 MB. The latest version available is 1.25.0. The last update was on May 19, 2026.

Technical Requirements

Network Services Connect requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play October 2018.

Description

Ericsson Network Services Connect is an application developed by Ericsson to provide access to different services, offered by Business Area Networks to its customers.

The following modules are available in the current version:
Hardware Services Connect: a suit of functionalities, that provides access to different hardware support services offered by Ericsson to its customers, such as:
— RMA: hardware reverse logistic allowing to submit replacement request for the faulty equipment found on site;
— Insights: extensive historical reporting on the hardware replacements on site;
— Site Analytics: extensive online reports on the status of site nodes made upon user on-demand request.

Connected Technician: a suite of Ericsson Mobile services to be used onsite, powered by analytics and intelligence. Connected Technician empowers the field technicians to complete complex build and troubleshooting procedures with a few clicks of the hand-held device. This module is enabled by a combination of multiple automation services, namely:
— Ericsson work flow management tool (EriSite)
— Ericsson Site Integrator (ESI)
— Radio call testing (SRS)
— Ericsson Remote Access
— Ericsson Radio Site Analytics

This solution provides offline mode as well as barcode scanning, location and other features.
Software is dedicated for Ericsson employees, third parties and customers.

Application can be accessed only by authorized users, who need to have Ericsson accounts and be enrolled for Ericsson strong authentication.

Recent changes:
-16 KB page memory support
- mRMA: Warranty check, white list for serials, monthly limit for products, improvements
- pre-requisites for future React Native upgrade
- add privacy policy note and link

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More data about Network Services Connect

Price	Free to download
Total downloads	21 thousand
Recent downloads	52
Rating	4.00 based on 67 ratings
Ranking	Not ranked
Version	1.25.0
APK size	97.5 MB
Number of libraries	11
Designed for Android	5.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the Network Services Connect app

Network Services Connect compared with similar apps

Common keywords of similar apps

Ericsson Services Hardware Analytics Connected Insights Rma Offered Request Extensive Radio Site Connect Technician Access Customers Network Application Features

Keywords missing from this app

Service Technicians App Data Work Information Mobile Support Customer System Field Time Details Job Management Recent Parts Business Phone Order View Status Provide Smart Team Link Communication Ability Mission Location Feature Software Technology Real Troubleshooting Directly Call Number Hvac Equipment Evox Training

Google Play Rating history and histogram

Rating history

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Downloads over time

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Network Services Connect has been downloaded 21 thousand times. Over the past 30 days, it has been downloaded 52 times.

Changelog of Network Services Connect

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Developer information for Ericsson AB

Ericsson AB

marcom.global@ericsson.com

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Comments on Network Services Connect for Android

★★★★★ Chenna Narendra · Dec 16, 2022

Excellent tool for Operation. Site data in pocket, Thanks Tools team

★★★★★ Stephen Gilbert · Aug 12, 2019

This is a great tool, easy to use and well-designed. It makes it easy to understand what issues need to be addressed. Getting updated node status only takes a few minutes, and it is easy to track the job status.

Google Play Rankings for Network Services Connect

This app is not ranked

Technologies used by Network Services Connect

20 permissions · 11 libraries

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