SolarWinds Service Desk

3.5.2

SolarWinds

4.14

356 reviews

10,000+
Downloads

Free

Core SolarWinds Service Desk capabilities directly from mobile device.

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About SolarWinds Service Desk

SolarWinds Service Desk is a business app developed by SolarWinds.

Download Statistics

SolarWinds Service Desk has been downloaded 46 thousand times. In the last 30 days, the app was downloaded 330 times.

User Ratings

SolarWinds Service Desk is rated 4.14 out of 5 stars. The rating is based on 360 ratings.

App Information

SolarWinds Service Desk is FREE to download. The APK download size is 108.05 MB. The latest version available is 3.5.2. The last update was on June 12, 2026.

Technical Requirements

SolarWinds Service Desk requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play June 2019.

Description

The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device.

More data about SolarWinds Service Desk

Price	Free to download
Total downloads	46 thousand
Recent downloads	330
Rating	4.14 based on 360 ratings
Ranking	Not ranked
Version	3.5.2
APK size	108.0 MB
Number of libraries	72
Designed for Android	5.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the SolarWinds Service Desk app

SolarWinds Service Desk compared with similar apps

Common keywords of similar apps

Solarwinds Core Capabilities Directly End Incidents Employees Open Request Service Desk Access Device Technicians Mobile Services Tickets

Keywords missing from this app

App Management Field Time Manage Work Application Incident User Support Monitoring Performance Information Control Based Notifications Ericsson Real Status Issues Platform Agents Resolve Check Recent Features Update Easily Site Reports System Monitor View Stay Notes Servicenow Hardware Connect Technician Cenpoint Reach Office

Google Play Rating history and histogram

210

Downloads over time

SolarWinds Service Desk has been downloaded 46 thousand times. Over the past 30 days, it averaged 11 downloads per day.

Changelog of SolarWinds Service Desk

Show changelog

Developer information for SolarWinds

SolarWinds

servicedesksupport@solarwinds.com

Website

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Comments on SolarWinds Service Desk for Android

★★★★★ James Grable · Sep 24, 2021

New version rolled out Sept 15.it's broken now. Can't type replies in incidents as the keyboard won't come up. Will change review if it fixed. Update:. The team finally figured out the issue and got it working correctly. My review now reflects a good working product.

★★★★☆ Andrew Maples · Aug 17, 2023

Extremely convenient with a nice interface, but missing a few features that would make it excellent. My biggest annoyance is that I receive push notifications, but attempting to open them does not open the app. Also, there was approximately a month when Single Sign-On was just inexplicably broken. It has been updated and fixed since then.

★★★★★ Khalid Qureshi · Jun 9, 2022

user-friendly and ready to deploy serviceseak solution, not only perfect for IT, but one stop solution for HR and Finance.

★★★★☆ Chris Marcan · Feb 3, 2020

Works ok. Would be nice if it included more of the features that the web app has.

★☆☆☆☆ Nathan Levandowski · Feb 27, 2024

Do not migrate to solar winds ESM if you use this app. It's not supported in ESM.

★★☆☆☆ Alex Birk · Jun 25, 2020

While I am a long time user of Manage/SWSD, the app has always, and still leaves alot to be desired. Simple functionality like linking configuration items to incidents, seeing what incident a task is associated with (incident number isn't anywhere on the task and view "source" button does not appear to work) and being able to see the inventory still isn't included in the app version. If seeing, assigning, and closing tickets is what you're after, this is sufficient. Not more outside of that.

★★☆☆☆ Alex Hill · Mar 7, 2022

Good app overall. 2-star with current issue. I don't know when it started, but the app crashes when replying to a ticket. I'm not sure if it's related to character length or time in the response. I can send a short reply, but with anything over a few sentences, the app freezes up and needs to be closed. My workaround is to type the response in another app and then paste it into the ticket. It can still freeze up, but I'm able to post the reply. Galaxy Note 20 Ultra Android 12

★☆☆☆☆ iron man · Sep 29, 2021

Is kira.samange link with this app or site of SolarWinds. It directs me to this app or site. I am having problem with kira account. No response email is sent to my email when asked for password reset instruction.

Google Play Rankings for SolarWinds Service Desk

This app is not ranked

Technologies used by SolarWinds Service Desk

SolarWinds Service Desk is requesting 33 permissions and is using 72 libraries.

Permissions

Development tools

test access to protected storage

Network communication

view network connections, view Wi-Fi connections, full network access, receive data from Internet

Storage

modify or delete the contents of your USB storage

Hardware controls

take pictures and videos, control vibration

System tools

run at startup, prevent phone from sleeping

Extra

android.permission.ACCESS_ADSERVICES_AD_ID, android.permission.ACCESS_ADSERVICES_ATTRIBUTION, android.permission.POST_NOTIFICATIONS, android.permission.READ_APP_BADGE, com.anddoes.launcher.permission.UPDATE_COUNT, com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE, com.google.android.gms.permission.AD_ID, com.htc.launcher.permission.READ_SETTINGS, com.htc.launcher.permission.UPDATE_SHORTCUT, com.huawei.android.launcher.permission.CHANGE_BADGE, com.huawei.android.launcher.permission.READ_SETTINGS, com.huawei.android.launcher.permission.WRITE_SETTINGS, com.majeur.launcher.permission.UPDATE_BADGE, com.oppo.launcher.permission.READ_SETTINGS, com.oppo.launcher.permission.WRITE_SETTINGS, com.sec.android.provider.badge.permission.READ, com.sec.android.provider.badge.permission.WRITE, com.solarwinds.service_desk.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION, Can receive cloud messages, com.sonyericsson.home.permission.BROADCAST_BADGE, com.sonymobile.home.permission.PROVIDER_INSERT_BADGE, me.everything.badger.permission.BADGE_COUNT_READ, me.everything.badger.permission.BADGE_COUNT_WRITE

Ad network libraries

None found

Social libraries

None found

Development tools

Android Jetpack core

Android Architecture Components

Android Jetpack VersionedParcelable Android Jetpack Annotations Android Library Icon

Android Jetpack Annotations Firebase Android Library Icon

Firebase

Android Jetpack Widgets Android Jetpack AppCompat Android Library Icon

Android Jetpack AppCompat AndroidX Activity Android Library Icon

AndroidX Activity Android Activity Saved State Android Library Icon

Android Activity Saved State AndroidX Loader Android Library Icon

AndroidX Loader Android Jetpack Media Android Library Icon

Android Jetpack Media Google Cloud Messaging (GCM) Android Library Icon

Google Cloud Messaging (GCM)

Android Transition Support Library Kotlin Android Library Icon

Kotlin

Android Support Library collections

Android Support VectorDrawable

AndroidX Legacy: Support Library core utils AndroidX Cursor Adapter Android Library Icon

AndroidX Cursor Adapter

AndroidX Local Broadcast Manager

Android Support Library Print Google gson Android Library Icon

Google gson

Android Support Library Document File

AndroidX Legacy: Support Library core UI AndroidX Widget ViewPager2 Android Library Icon

AndroidX Widget ViewPager2

Android Support Library Async Layout Inflater Okio Android Library Icon

Okio

JetBrains Annotations IntelliJ IDEA Android Library Icon

IntelliJ IDEA AndroidX Tracing Android Library Icon

AndroidX Tracing AndroidX ExifInterface Android Library Icon

AndroidX ExifInterface Google ZXing Android Library Icon

Google ZXing Google Guava Android Library Icon

Google Guava Picasso Android Library Icon

Picasso

ReactiveX

Google Protocol Buffers Android Library Icon

Google Protocol Buffers BoltsFramework Android Library Icon

BoltsFramework The Checker Framework Android Library Icon

The Checker Framework Lottie Android Library Icon

Lottie

Reactive Streams Yoga Android Library Icon

Yoga

React Native ShortcutBadger Android Library Icon

ShortcutBadger Grpc Android Library Icon

Grpc

React Native Gesture Handler Apache Commons I/O Android Library Icon

Apache Commons I/O React Native Async Storage Android Library Icon

React Native Async Storage okHttp Android Library Icon

okHttp

React Native Screens React Native WebView Android Library Icon

React Native WebView

React Native Safe Area Context React Native SVG Android Library Icon

React Native SVG React Native Reanimated Android Library Icon

React Native Reanimated AndroidX Security (Crypto) Android Library Icon

AndroidX Security (Crypto) React Native Firebase Android Library Icon

React Native Firebase React Native Vector Icons Android Library Icon

React Native Vector Icons React Native Masked View Android Library Icon

React Native Masked View PerfMark Android Library Icon

PerfMark

Visual Studio App Center Android Library Icon

Visual Studio App Center React Native FS Android Library Icon

React Native FS React Native Permissions Android Library Icon

React Native Permissions React Native Splash Screen Android Library Icon

React Native Splash Screen React Native DateTimePicker Android Library Icon

React Native DateTimePicker React Native Share Android Library Icon

React Native Share React Native Picker Android Library Icon

React Native Picker React Native Image Picker Android Library Icon

React Native Image Picker React Native Localize Android Library Icon

React Native Localize

React Native Push Notification React Native Camera Android Library Icon

React Native Camera metadata-extractor Android Library Icon

metadata-extractor React Native Google Sign-In Android Library Icon

React Native Google Sign-In

React Native Apple Authentication React Native Rate Android Library Icon

React Native Rate

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