Core SolarWinds Service Desk capabilities directly from mobile device.
About SolarWinds Service Desk
SolarWinds Service Desk is a business app developed by SolarWinds.
Download Statistics
SolarWinds Service Desk has been downloaded 46 thousand times. In the last 30 days, the app was downloaded 330 times.
User Ratings
SolarWinds Service Desk is rated 4.14 out of 5 stars. The rating is based on 360 ratings.
App Information
SolarWinds Service Desk is FREE to download. The APK download size is 108.05 MB. The latest version available is 3.5.2. The last update was on June 12, 2026.
Technical Requirements
SolarWinds Service Desk requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play June 2019.
Description
The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device.
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New version rolled out Sept 15.it's broken now. Can't type replies in incidents as the keyboard won't come up. Will change review if it fixed. Update:. The team finally figured out the issue and got it working correctly. My review now reflects a good working product.
★★★★☆Andrew Maples· Aug 17, 2023
Extremely convenient with a nice interface, but missing a few features that would make it excellent. My biggest annoyance is that I receive push notifications, but attempting to open them does not open the app. Also, there was approximately a month when Single Sign-On was just inexplicably broken. It has been updated and fixed since then.
★★★★★Khalid Qureshi· Jun 9, 2022
user-friendly and ready to deploy serviceseak solution, not only perfect for IT, but one stop solution for HR and Finance.
★★★★☆Chris Marcan· Feb 3, 2020
Works ok. Would be nice if it included more of the features that the web app has.
★☆☆☆☆Nathan Levandowski· Feb 27, 2024
Do not migrate to solar winds ESM if you use this app. It's not supported in ESM.
★★☆☆☆Alex Birk· Jun 25, 2020
While I am a long time user of Manage/SWSD, the app has always, and still leaves alot to be desired. Simple functionality like linking configuration items to incidents, seeing what incident a task is associated with (incident number isn't anywhere on the task and view "source" button does not appear to work) and being able to see the inventory still isn't included in the app version. If seeing, assigning, and closing tickets is what you're after, this is sufficient. Not more outside of that.
★★☆☆☆Alex Hill· Mar 7, 2022
Good app overall. 2-star with current issue. I don't know when it started, but the app crashes when replying to a ticket. I'm not sure if it's related to character length or time in the response. I can send a short reply, but with anything over a few sentences, the app freezes up and needs to be closed. My workaround is to type the response in another app and then paste it into the ticket. It can still freeze up, but I'm able to post the reply. Galaxy Note 20 Ultra Android 12
★☆☆☆☆iron man· Sep 29, 2021
Is kira.samange link with this app or site of SolarWinds. It directs me to this app or site. I am having problem with kira account. No response email is sent to my email when asked for password reset instruction.
Google Play Rankings for SolarWinds Service Desk
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Technologies used by SolarWinds Service Desk
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