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The new version is good, but when payment is done, the update with the new payment should be much faster
★★★★☆nisal janith· Sep 19, 2025
New app UI design is great, but still you should haave use push notifications for service notifications, otherwise user should always open the app to see them. One issue is, we can't add a complaint. Once submit. The complaint, it is not adding to the complaint list and seems like it is not submitted. Please try to fix these asap. Thanks.
★★★★★Aruni Gallage· Jun 9, 2026
The new update is great. It gives the meter readings, payments, billed amount & very user friendlier than the previous version. Graphs are given to track usage over time. Love it.
★★★★★Viraj Madhushan· Oct 1, 2025
Finally.... now the app is working. And the new UI is so awesome. Thanks
★☆☆☆☆Bhagya Hettiarachchi· Mar 28, 2026
This app has a poor functionality, and it is not working for last few months. When I tried to reset my password via Forgot Password option it says that my number is not found. When I try to sign up, it mentions that the user already exists. This app is full of bugs and unable to reset the password with the proper database values. Please rectify these issues and send an update on this. Without that simple functionality this app is worthless. This should be fixed immediately.
★☆☆☆☆Eshan Chathuranga Ekanayaka· Jan 31, 2026
Can't pay bill this app. Please fix that problem
★☆☆☆☆Riyas Salih· May 31, 2026
What nonsense my Android version os not supporting Then NWSdb has to buy a new version phone for me to install there so-called app. Aftter all a water board app need new version android. Hihihi
★☆☆☆☆Ananda Athukorala· Jul 12, 2026
When I try to install this app, it says, "Your device is not compatible with this version" on both of my mobile phones.
Google Play Rankings for NWSDB SelfCare
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Technologies used by NWSDB SelfCare
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