On Call® Care Alliance

On Call ® Care Alliance is a cloud-based remote patient data management platform designed to help users track and monitor blood glucose data and blood ketone data. The app allows users to securely store, view, and share their data with caregivers, family members, or healthcare professionals.

All data is stored securely in the cloud and can be accessed via mobile or web platforms, enabling continuous monitoring and improved collaboration between users and their care teams.

This app supports Android 9 and above. On Android 9–11, location permission is required for Bluetooth scanning of nearby glucose meters due to system requirements. On Android 12+, Bluetooth permissions are used instead and location is not accessed. The app does not use location for tracking or navigation.

Key Features:
• At-a-glance blood glucose charts and trends
• Simple and easy-to-understand data summaries
• Optional data sharing with caregivers and support teams
• Secure cloud synchronization across multi-platforms (mobile, PC and web)

On Call ® Care Alliance enables users to better understand their glucose patterns over time and supports communication with their care network.

Disclaimer: This app is intended for informational and data management purposes only and does not provide medical advice, diagnosis, or treatment. Users should always consult a qualified healthcare professional before making medical decisions.

The app is compatible with selected On Call ® branded blood glucose meters.

Availability: This app is intended for use in select regions including the United States, United Kingdom, and EU countries.

Recent changes:
• Support for On Call Sure Sync GK, now enabling tracking both blood glucose and ketone levels and data management
• Improved security and privacy features
• Updates for IVDR/GSPR and GDPR compliance
• UI enhancements and performance improvements
• Bug fixes