People's Eye

People’s Eye is the official citizen reporting and grievance redressal mobile application of the Kerala State Excise Department, Government of Kerala.

The application empowers citizens across Kerala to report incidents involving the illicit manufacture, sale, transport, hoarding, or abuse of narcotic drugs, psychotropic substances, contraband, and illegal liquor directly to enforcement authorities.

CONFIDENTIAL & ANONYMOUS REPORTING
Your identity and privacy are strictly safeguarded:
• Anonymous Reporting: You can file reports without creating an account or revealing your personal details.
• Direct Routing: Complaints are transmitted over secure, encrypted channels directly to the concerned jurisdictional Excise enforcement officers.
• Identity Protection: Citizen details (if provided) are held strictly confidential in accordance with Kerala State Excise enforcement protocols.

KEY FEATURES
• Map-Based Location Tagging: Pinpoint the exact location of the incident using an interactive map and automatic GPS location identification.
• Multi-Format Evidence Upload: Attach supporting evidence including photographs, video clips, audio recordings, and documents directly from your device.
• Complaint Status Tracking: Registered users can track the progress and action-taken status of their submitted complaints.
• 24x7 Excise Helplines & Control Rooms: Instantly reach State and District Excise control room numbers directly from the application.
• Bilingual Interface: Full application support in both English and Malayalam (മലയാളം).
• App Security: Protect your report history with biometric authentication (fingerprint) or device PIN lock.

HOW TO FILE A REPORT
1. Set Location: Pin the exact place of occurrence on the interactive map.
2. Provide Details: Enter the incident details, suspects/vehicles involved (if known), and attach evidence.
3. Submit: Receive a unique complaint reference number for your submission.

IMPORTANT CITIZEN NOTICE
• Responsible Reporting: Submissions are treated seriously and acted upon by law enforcement personnel. Submitting false, malicious, or frivolous complaints is prohibited and punishable under applicable laws.
• Emergency Disclaimer: People’s Eye is an enforcement reporting portal and is NOT a replacement for emergency police or medical services. In life-threatening emergencies, please dial 112 directly.


GOVERNMENT AFFILIATION & OFFICIAL SOURCES
This application is developed, owned, and maintained by the IT Cell, Kerala State Excise Department, Government of Kerala.

Official Portals:
• People's Eye Web Portal: https://peopleseye.keralaexcise.gov.in
• Kerala State Excise Department: https://keralaexcise.gov.in
• Headquarters: Excise Headquarters, Nandavanam, Vikas Bhavan P.O., Thiruvananthapuram, Kerala – 695033
Excise IT Cell
PH: 0471-2335568
Mob: 9446348588
Mail: ecoffice.exc@kerala.gov.in

Recent changes:
Added an information dialog between Location Selection and the Registration Form.
Users are now clearly informed about the selected location before proceeding with registration.
Improved the registration flow for better clarity and user awareness.