Philly 311 has 59 thousand installs. Users are critical: 2.4 stars from 335 ratings.
Philly 311 is made and published by
City of Philadelphia.
AppBrain is an independent app data site and isn't affiliated with City of Philadelphia.
The app name, icon, screenshots and description belong to City of Philadelphia and are shown as
published on Google Play.
About Philly 311
“Philly 311 allows service requests to be submitted to your local government”
Pros & Cons
Official city app with direct routing to the correct department for faster issue resolution
Real-time status updates keep residents informed
Location-aware reporting with Google Maps integration
Free to use and supported by regular updates (as shown in changelog)
Average user rating (2.4 from 335 ratings) suggests scope for UI and reliability improvements
Not currently ranked in top lists, indicating lower visibility relative to some competitors
Philly 311 is a productivity app developed by City of Philadelphia.
Install Statistics
Philly 311 has been installed 59 thousand times. In the last 30 days, the app was installed 200 times.
User Ratings
Philly 311 is rated 2.40 out of 5 stars. The rating is based on 340 ratings.
App Information
Philly 311 is freely available from Google Play. The app size is 10.34 MB. The latest version available is 4.6.5. The last update was on August 27, 2024.
Technical Requirements
Philly 311 requires Android 4.0.3+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since September 2012.
Description by City of Philadelphia(from Google Play)
Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!
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311- Has Excellent Customer. The Agents are very kind, considerate, compassionate. They truly deserve 100+ stars. Thank you, for making our lives happier. You're the answer to all our problems.
★★★★★mary graham· Apr 16, 2022
For android, go to settings on your phone***apps***philly311**clear data and cache, and then go back in the app, popped right back up for me!!!!!!
★★★★★Scott Axel· Jan 21, 2022
Attention Android users that cannot open the app: try clearing cache and storage and restarting app. You will need to re-login. This worked for me. The app is the only way to successfully file reports for places that don't have addresses as calling 311 on the phone they won't accept a report without an "official" address (even if Google gives one).
★★★★★Aaron Heintz· Dec 24, 2021
Great when it was working. Getting the same Oops something went wrong error as others. App is currently working on iOS devices. But seems to crash on Android devices.
★★★★★Romaine Winfield· Feb 10, 2023
I called 311 for an issue of tires left on a lot. W/I time the tires were removed. We the community SEND OUR GRATITUDE AND SINCERELY, THANK YOU.
★☆☆☆☆Adam McHenry· Jan 26, 2022
App doesn't work. It just says, "Whoops, something went wrong." When I try to open it.
★★☆☆☆Eddie Edwards· Dec 8, 2021
The app has stopped working a month now. I reinstalled it at least twice and no difference. It kept saying "something went wrong, try again"
★☆☆☆☆Steven Enslin· Jul 19, 2025
When you hit open the app just says something went wrong
Google Play Rankings for Philly 311
This app is not ranked
Technologies used by Philly 311
13 permissions·12 libraries
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