RightStar ScanStar

ScanStar works on any Android device version 4.4+ and iOS device 11.x+. It uses the device's camera to scan the 1D or 2D bar-codes to keep track of your assets.

Supported platforms include, but are not limited to:
- Riada Insight
- Atlassian JIRA
- BMC FootPrints v12
- BMC Remedyforce Service Desk
- BMC Client Management
- BMC Remedy v9 and higher

ScanStar Feature Highlights
• Easy-to-use asset tracking that allows you to create/update assets on the fly
• Saves time and labor costs on tedious manual inventory counts
• Eliminates incorrect asset tag/serial number entry
• Accurately tracks your assets to prevent inventory loss
• One-button audit: Simple asset tag scan reveals configured asset information
• Configurable workflow form attributes to meet your specific requirements
• Customizable form and field placement makes field data entry faster than ever
• Records movement of inventory items from one location, person, client and/or
organization to another
• Provides a record of all activity associated with an asset throughout its life-cycle
• Assets are automatically created/modified in the CMDB database which provide a full
inventory of all your assets.

Recent changes:
- Jira connector bugfixes:
- Unable to do a wild card search on users in picklist.
- Statuses not available in picklist.
- Check Assets list is not displayed
- Few asset details are not displayed.
- Edit Workflows: subsequent asset search picklist does not open when a picklist is X'd out previously.
- Field configuration: ability to add a field across CI Type workflow forms.
- Enhanced Hybrid sync error logging