Sanadak - UAE

Welcome to the Sanadak app, the pioneering financial and insurance ombudsman platform in the MENA region, setting new standards for consumer complaint resolution in the financial sector of the United Arab Emirates (UAE).

Why Sanadak? Sanadak is designed to transform the way complaints in the financial and insurance domains are handled in the UAE. With a commitment to excellence, clear and effective resolution processes, and transparency, we aim to restore and safeguard trust in the UAE's financial services.

What We Offer:
- Wide Coverage: Sanadak covers a comprehensive range of financial and insurance products and services. Whether it's a dispute about bank accounts, credit cards, personal loans, various insurances (health, car, property, general, marine, life & investment), or compensation issues, Sanadak is here to assist.
- Unified Login with UAE Pass: Access our services seamlessly with UAE Pass. Lodge complaints, track their status, submit necessary information, and lodge appeals easily and securely.
- Transparent Process: Stay updated with clear, effective, and transparent complaint resolution processes. Our ultimate goal is to safeguard trust in the UAE’s financial sector through exemplary service.

Features:
- Submit complaints about various financial and insurance products and services.
- Track the status of your complaints in real-time.
- Submit additional information and documents easily through the app.
- Submit appeals to complaints if needed.
- Access services securely with a unified login through UAE Pass.

Recent changes:
General improvements, performance enhancements, and stability updates.