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Cannot upload photos either anymore. Really annoying. I have the same issue with pictures loading if my reception area is bad. I took 32 photos at a job site yesterday and because of bad reception the app glitched and erased all photos taken. This is starting to get really annoying, really fast, and our company has been using this app for a while now.
★★★★☆Jim Bates· May 15, 2022
Performance is definitely based on the device using it as well as the cellular network. Used a different device and cellular service than the company I was working at, and mine ran 10x faster and better with fewer conflicts or downtime, and was able to do data entry and load photos at least that much faster. Kind of pathetic they never switched, horribly managed and the app gets the blame
★☆☆☆☆Gardenia Tile QA3· Aug 8, 2025
Service Fusion is clunky, doesn't remain open or active in memory requiring you relaunch the app and search for info over and over even when the app is locked open. The UI looks nice but lacks functionality and accessibility. The search function is not intelligent and lacks filter rules. The worst part is it always requires an internet connection - so it's not a feasible field app you can rely on. And the photo capture and upload limitations slows it right down. Not recommended.
★★☆☆☆Raymond Abraham· Oct 16, 2022
I have been using this app for a few years it started out working fine and over the years I started having issues as other have been having I personally don't think it's the devices I have several models of devices and most are only a few months old all my crews no matter what device they are slow, and I have lost data and pictures from time to time. It seems as time went on service issues become greater. It also will not work off-line it also says it has no connection when device has 5GUC
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Technologies used by Service Fusion
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