Service Geeni

Making service management easy.
Planning, managing and scheduling work for mobile operatives and engineers. Connecting service personnel with back office teams and customers. Reduce admin, save time, work smarter.
Simply manage your mobile workforce better, access real time scheduling and reporting, track operative locations, amend, and update schedules, view and submit job and equipment information in the field –keeping all your teams and your customers in sync.
Compatible with your iPhone and iPad /smart phone or tablet device. Mobile workers can receive jobs, amend schedules, access full contract and job information, allocate / reserve stock required for each job, update data in the field and more – totally minimising admin and maximising accuracy. Plus, you will never miss invoicing a job again; real-time information puts you in control, invoice sooner; be paid quicker. Service Geeni makes your service better and your team and your customers happier.
Improve first-time fix rates and make planned service visits more efficient.
Benefits of Service Geeni:
• Plan your engineer’s routes with Google maps integration, maximising their time
• When that urgent job crops up, easily see where your engineers are and who can respond to the job
• Complete jobs on site, engineers can keep you up to date with job progress in real time
• Remove downtime, and get paid for all the work you complete
• Need to produce specific certificates? Engineers can complete the right documents for your customers on site, from CFTS to F-Gas we have you covered
• Industry specific workflows, and modules, we understand what your business needs
• Seamlessly integrate with your accounting package & CRM giving you a complete solution
• Access to real time information meaning you are always in control
• Cloud based so you and your team can access it whenever you need to
• Simple to set up, no hardware costs, your engineers can be up and running hassle free
• Wide range of modules available that are fully adaptable to your business, so you only use what you need
Service Geeni is tried and tested by businesses just like you. We are constantly evolving our software to ensure our all-in-one solution provides you with the functionality you need.
Try Service Geeni today
For more information you can visit servicegeeni.com

Recent changes:
https://help.servicegeeni.com/en/collections/9463292-release-notes