Not recently updated — last update was on 2018-10-24.
This app may no longer be actively maintained.
About Sony | Support for Xperia
Sony | Support for Xperia is a tools app developed by Sony Corporation.
How many times has Sony | Support for Xperia been downloaded?
Sony | Support for Xperia has been downloaded 78 million times. In the last 30 days, the app was downloaded 120 thousand times.
What is the rating of Sony | Support for Xperia?
Sony | Support for Xperia is rated 3.50 out of 5 stars, based on 15 thousand ratings.
Is Sony | Support for Xperia free?
Sony | Support for Xperia is free to download. The last update was on October 24, 2018.
What are the requirements for Sony | Support for Xperia?
Sony | Support for Xperia requires Android 9.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play October 2018.
Description
The Support application from Sony provides an effortless self-support solution with a personal touch. It contains product-specific support with diagnostic capabilities.
* You can troubleshoot your device for issues with e.g. touchscreen, camera or light sensor.
* You can get quick information about your device: software version, memory capacity, application issues and more.
* You can read our support articles, find solutions in our support forum and if you need to, you can contact our support experts.
* Depending on your device model or OS version, this app or features may not be supported. Additionally, even within the same series, support may vary depending on the mobile carrier.
This application uses analytics software to collect and aggregate statistics to help us improve this app and our services. None of this data can be used to identify you.
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After I updated the app on 18 Jan 2024, the app has no more night view ?!?!?!?!???? Please give us back an option of dark view ！！！
★★★★★Karlyn Canto· Apr 19, 2025
I need to update my phone so I can download reverse 🙏🙏🙏
★★★★☆KB· Jan 25, 2025
Camera zoom in Xperia 10 III resets every single time to 1x. That's so impractical.
★★★★★Alexis Lee· Jun 18, 2025
Very supportive application. Helped me to get over difficulty when newly bought this Xperia phone. Consistent phone upgrades, plus suggestive checks and devices UI tests.
★★★★☆Yoong Kah Mun· Sep 26, 2023
Hi Sony, I am using Xperia 10 IV. I find out when restart device when charging battery charger didn't stop at 90%, and it continues to reach 100%. I am already set 90% battery maximum charge.
★☆☆☆☆Rick· Aug 28, 2024
When l got this phone I wasn't aware that Sony only issue thier software updates on Wi-Fi only and refuse to answer any questions about why and if they have plans to change this dictative policy. Had many other android phones all of which could be updated over mobile data. Why some people think it's acceptable to tell others how they should do things is beyond me. Never buying another Sony product ever again
★☆☆☆☆Andy Ferguson· Nov 23, 2023
Suddenly being FORCED to host an app I don't need or want, that insists on its ability to send me notifications, is not "supportive". Offering support to your user base is sensible, but there's zero need for this to be mandatory (unless of course there's a data benefit to Sony, but they don't SAY that's the purpose...). I've awarded it at least two stars more than I would want to.
Google Play Rankings for Sony | Support for Xperia
This app is not ranked
Technologies used by Sony | Support for Xperia
Sony | Support for Xperia is requesting 0 permissions and is using 57 libraries.
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