StatsHub

StatsHub puts your call-centre's performance in your pocket — live stats, quality scoring and an AI analyst, all in one place.

REAL-TIME DASHBOARD
See sales, calls and agent activity the moment they happen. KPI tiles, momentum sparklines and live wallboards keep the whole team on the same page.

QUALITY ASSURANCE
Review scored calls, listen to recordings with precise scrubbing, and drill into per-question scorecards to coach agents with evidence, not guesswork. Compare agents side by side on score and talk time to see who needs support.

REPORTS AND DATA
Summary, raw, hourly, per-agent and daily reports, searchable and sortable, with per-list profit and loss so you can see which lists actually pay.

ASK RICH — YOUR AI ANALYST
Ask questions about your data in plain English and get instant, chart-ready answers from the built-in AI assistant.

MOTIVATE THE FLOOR
Weekly bonus breakdowns by team, and an optional Arena view that turns an agent's own numbers into progress, streaks and targets.

BUILT FOR TEAMS
• Phone and tablet — the layout adapts to the screen, including split-screen
• Multi-workspace support — switch companies in two taps
• Role-based access managed by your administrator
• Biometric unlock (fingerprint / face) for fast, secure sign-in
• Delete your account and its data from inside the app at any time
• Light and dark themes that follow your system

NOTE: StatsHub is for authorised business users. An account provisioned by your organisation's StatsHub administrator is required to sign in — there is no self-service signup.

Recent changes:
Tablets are now properly supported — the layout adapts to the screen, including split-screen.

New in this release:
• Data — per-list profit and loss, with cost and revenue insights
• Bonus — weekly agent bonus breakdowns by team
• Arena — an optional gamified view of an agent's own weekly figures
• Compare agents in QA on score and talk time
• Daily agent report, searchable report tables

You can now also delete your account from inside the app.