STLA Customer Connect

STLA Customer Connect – Sales Enablement Mobile App

STLA Customer Connect is a secure, Salesforce-integrated mobile application for Stellantis India dealer networks. It helps authorized dealer sales teams manage customer leads, sales opportunities, follow-ups, test drives, and sales activities from their mobile devices.

The application provides sales consultants, managers, and authorized OEM users with access to relevant customer information, sales activities, and performance insights, supporting efficient sales operations across the dealer network.

Key Features

Secure Access
Secure authentication and role-based access for authorized dealer and OEM users.

Sales Dashboard
View sales opportunities, scheduled and overdue follow-ups, test drives, and key performance indicators.

Opportunity Management
Create, update, and track customer opportunities throughout the sales lifecycle.

Follow-up Management
Manage customer follow-ups, reminders, and interaction history to support timely engagement.

Test Drive Management
Schedule test drives, complete OTP verification where applicable, capture required customer documents, and record feedback.

Customer Search
Find customer records using available details, including customer name, mobile number, and opportunity information.

Sales Performance Analytics
Access relevant sales targets, achievements, conversion rates, and performance metrics based on user permissions.

Salesforce Synchronization
Synchronize supported customer, opportunity, activity, and test drive information with Salesforce.

Notifications and Announcements
Receive relevant business updates, announcements, and training notifications.

Product Brochure Sharing
Share available product brochures with customers through supported sharing options, including WhatsApp.

Training and Sales Resources
Access available product information, sales materials, and training content.

Leadership Insights
Provide authorized sales managers and leadership teams with role-based dashboards and dealer performance information.

Designed for Stellantis Dealer Networks

STLA Customer Connect supports mobile sales operations by helping authorized users access relevant information, manage customer engagement, track sales activities, and maintain synchronized sales records.

Access to features and information depends on the user's assigned role, permissions, and organizational configuration.