Stromer OMNI

Once the app connects to the bike, setting of parameters is quite easy. Google Maps connection should be optional. Why is the temperature display fixed to Fahrenheit? I want degC.

I have read only Luke warm review. My experience over the last month has been very different-GOOD. App works well in Canada; 3G has been solid and GPS works okay when outside. Seems to use 3g towers for locating when undercover, so GPS can be off in this situation. App is simple but effective and works well through 3g An improvement could be to match GPS location with phone location, when they are in proximity to increase accuracy. Also be able to set a home (charger) location.

Wonderful system Great system. Very good product... I am the technical advisor for the UK...contact me for technical assistance on Ströer bikes.

Tech support for this app is ridiculous and virtually nonexistent. I can't change the temperature unit to Celsius, even though tech support tells me it should be possible. And when I step on my bike at 7AM, it logs the first few kilometers of the ride on the previous day. And tech support is unwilling, unable or BOTH to fix my issues and tells me to go see my Ströer Dealer. My dealer (if I had one, which I don't because I bought the bike second hand) is a bike seller, not an app maker!!!!

3rd update 7/16/20 FAIL. Battery update BRICKED the bike. Waited more than an hour going off to do other things, I do have other things to do than tend this bike. Came back saw that screen was blank/off as it is when the bike is off or sleeping. Touched on button to wake or turn on. Nothing. No Response. Waited a bit longer. Tried again. Nothing. Thought maybe battery needed reseat. Unlocked, compartment opened. Will not release Keys or shut compartment. Likely because FW bricked, now needs Dealer restart. Will Return to Dealer ASAP to request refund. My acoustic bike doesn't require this much fiddling. 2nd Update 7/16/20 Some success. With 3 bars 3G for a few hours, the app now connects. Many things accomplished: two bike firmware updated loaded, for the bike and the battery. BATTERY UPDATE REQUIRES CHARGER CONNECTED since it's a LONG update. (judging by the release notes, nothing in them affects me much, they were not the cause of previous issues.) Time is set. Location is somewhat updated, though still logging old locations. Turned OFF start locked (who wants that?) and Alarm. Able to Pair both blue tooth devices I expect to use, and they connect. Could not set my new PIN, because there is no 0 (zero) allowed in PINs? Will have to think up a new one. Update 7/16/20 Left bike on overnight to see if it just needed time to be found. Moved bike to better location for 3 bars 3G, tried a different device. Tried using cell phone data connection from omni app rather than Wi-Fi. Tried letting it know where the bike is, using location on Map. No joy. Still not looking good. Update 7/15/20 After calling REI main location in WA, they got through to Ströer and Ströer did have contact info on the bike from their form I used on the website, and got right onto activating the account.... now able to log in and activate app. Now.... if only it worked only a little bit.... app reads: No Connection to the Ströer. Although the bike is ON, reads 2 bars signal of 3G, and app device blue tooth is on and nearby (working with other blue tooth items) still there is no way to set/reset PIN, activate blue tooth, lock/unlock, use tracking, ride logging, or even set the clock, which, oddly, is the most annoying ... will investigate further, but it's not looking good. Initial view: Unable to activate app or login. Ströer seller REI seems not to know anything about OMNI account registration or activation. Contact message sent using Ströer web contact form gives no response. Some function of the bike inaccessible without app. Will return bike if app unavailable.