SumTotal mySupport

3.0

SumTotal Systems LLC

0.00

0 reviews

5,000+
Downloads

Free

A Sumtotal Customer Support Application

This app is currently not available on Google Play.

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About SumTotal mySupport

SumTotal mySupport was a tools app developed by SumTotal Systems LLC. It was removed from Google Play Feb 21, 2023 and is no longer available for download.

Download Statistics

SumTotal mySupport had been downloaded 7.1 thousand times before it became unavailable.

User Ratings

The app had no ratings.

App Information

SumTotal mySupport was free to download. The APK download size was 16.34 MB. The last available version was 3.0. The last update was on September 20, 2019.

Technical Requirements

SumTotal mySupport required Android 4.1+ or higher. The app had a content rating of Everyone. The app had been available on Google Play August 2018.

Description

The SumTotal mySupport app provides all support and service information in a single, one-stop-shop application.

mySupport app is now available for all our Designated Support Contacts.

Key features include:
- Aggregated key support metrics, such as resolution time, backlog and age
- Immediate Information arranged as Need to Do, Need to See and Need to Know
- Escalation and prioritization status and progress
- Use with Salesforce mobile app to see or update Case details (Internal Users)
- Upcoming deployment and maintenance schedules and status
- Outage notifications and status updates
- Account team members can select from the list of assigned accounts or see combined information

Please note the email address you use to login to the app should be in our records and identified as a Designated Support Contact for your account.

Recent changes:
Updated:
One Search to find what you need
Keep up with your SumTotal Learn Assignments
Click to Call – Skip the IVR and get connected to Support, quickly!
Get Notified on the phone about events and incidents

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More data about SumTotal mySupport

Price	Free to download
Download estimate	7.1 thousand
Rating	No ratings
Version	3.0
APK size	16.3 MB
Number of libraries	5
Designed for Android	4.1+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Changelog of SumTotal mySupport

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Developer information for SumTotal Systems LLC

SumTotal Systems LLC

Website

Address:

Comments on SumTotal mySupport for Android

★★★★★ Very good app

★★☆☆☆ Useless

★★☆☆☆ Not found my email ID. Old version is better than this

★★☆☆☆ Very difficult to log in

★★☆☆☆ Terrible!,,,,,,!,,,!,

★★☆☆☆ App not found my id please check this issue .

Technologies used by SumTotal mySupport

8 permissions · 5 libraries

Subscribe to see full permission and library details

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