App to lodge complaints for Roshan Digital Accounts & General Banking.
About Sunwai Customer Complaint
Sunwai Customer Complaint is a finance app developed by State Bank of Pakistan.
How many times has Sunwai Customer Complaint been downloaded?
Sunwai Customer Complaint has been downloaded 160 thousand times. In the last 30 days, the app was downloaded 4.7 thousand times.
What is the rating of Sunwai Customer Complaint?
Sunwai Customer Complaint is rated 3.27 out of 5 stars, based on 740 ratings.
Is Sunwai Customer Complaint free?
Sunwai Customer Complaint is free to download. The APK download size is 13.87 MB. The latest version available is 6.2.7. The last update was on August 25, 2025.
What are the requirements for Sunwai Customer Complaint?
The app has a content rating of Everyone. The app has been available on Google Play July 2022.
Description
This App provides ease to general public in lodging complaints against Banks/MFBs/DFIs with the relevant forum/entities as per applicable laws and regulations. The App will be accessible round the clock and available at Google play store. Consumers may download the app and lodge complaints for Roshan Digital Accounts & General Banking through their mobile App. For lodging a complaint, the consumers need to register themselves at the portal through their personal details like mobile number, CNIC, email address, etc.
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My Layaway account Blocked since 7 months they didn't resolve the issue but when I complain in sunwai my issue resolve within the month really appreciate
★★★★★Waqar Munir· Apr 15, 2026
HBL lean against my account and multiple follow-up yields no results. I along with proof submit to Sunwai app and the case which was hold more than 12 months solved within 3 months.
★★★★★Muhammad Atta Ur Rehman· Apr 25, 2026
Big shoutout to the team behind the Sunwai customer complaint app. After struggling to get a response through traditional channels, I used the app to escalate my grievance. The interface is user-friendly, and the follow-up was excellent. My issue is now fully resolved. Great tool for consumer empowerment!
★☆☆☆☆Syeda Zainab· Jun 11, 2026
Complaint closed without addressing core issue. Issue is NOT SIM Roaming. Jazz Cash already verified my identity via CNIC/Passport and verbally agreed for reversal 10 days ago but not processed. I am Overseas Pakistani, Request SBP to direct Jazz Cash to reverse funds to Easypaisa as per their verbal commitment. Please reopen case #209932 and review all evidence.
★☆☆☆☆Farrukh zaman Khan· May 1, 2026
Very disappointed, I have an ongoing issue with my bank, and I am trying to register a complaint here, but it says while submitting "Error get request approval list".
★☆☆☆☆Shahid Muhammad· Mar 18, 2026
Not able to file. A complaint when I click on submit it is just loading for hours and nothing happens.
★☆☆☆☆Khan Ali· Feb 20, 2026
Sunwai doesn't take any action against LAYAWAY, Layaway have blocked too many accounts, while providing every proof Layaway doesn't unblock his customers accounts. I have complained against Layaway at sunwai too many times but my Layaway account still didn't unblock
★☆☆☆☆Muzamil Memon· Feb 13, 2026
Mujhe 25 mints hog ye Hain abhi tak complain process main hora hi hai complain sunwai Portal se ho e nahi Rahi 25 30 mints hog ye hai loading hora hi Hain complain very, very poor service this SUMWAI App update and fix issue
Google Play Rankings for Sunwai Customer Complaint
This app is not ranked
Technologies used by Sunwai Customer Complaint
Sunwai Customer Complaint is requesting 8 permissions and we don't have library information (yet).
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