TawseelOnline

Boost your business with TawseelOnline and bring one more avenue of order & sales for your store. TawseelOnlineStore app lets you accept online orders from your nearby customers and helps you deliver it to them swiftly.

TawseelOnlineStore app helps you to receive orders from the nearby customers. Easy interface has been built to make order management and delivery easy for you and transparent for your customers. Application helps you manage all your business process inside the store intelligently and easily.

How does TawseelOnlineStore make your life easy?

Register with TawseelOnlineStore App
Know Your Customers
Learn their buying and spending patterns
Accept and manage real-time orders from the nearby customers, take appropriate action to process those orders.
Generate order history from the reports to run your next marketing campaign for the next occasion round the corner.
Deliver to the customer using your own logistics or the Tawseel.
Manage your delivery boys for orders handed over to them
Accept payments online or allow customers to pay for the order on delivery
Deliver the products to the comfort of customer’s home or give them an option to pick it from your store when they plan to be around your store.
Real time order related notifications using Email/SMS to you and your customers.
Have all your queries answered through the online app. We are available to 24/7 to answer all your questions and concerns.

The Process

Being here you have already taken the first step towards making your store a digital store and are ready to climb the stairs of success. Congratulations!

Product Cataloguing
Once you registered your store with us you can manage all your products and the orders against them through the TawseelOnline platform. The platform has a master list of all the products already created in it. All you have to do is select which products you plan to sell and provide the price at which you plan to sell them. If there are some product that you see missing in the platform we will have them added for you.

Store Location Service
As soon as you are online with us we will show your store to customers searching for products similar to the ones sold by you. The order of the stores depends on the SLA fulfilled by you. The quality of your service will decide the visibility and ranking of your store to the customers. Customers can enter your store online, browse all the product with categories and place their order online.

Order Management
You will receive your orders on the TawseelOnline platform. It will be up to you to accept or reject the order. You will be able to manage the order through its complete lifecycle. Your actions will transition the order from one state to another until the order has been delivered to the customer.

Order Fulfilment
On receiving the order you prepare and package the order and keep it ready. Based on the customer’s choice on the order you would either deliver it to their home or keep it ready for the customer to visit the store and pick it up themselves.

Payment
There are different ways in which you can accept payment with TawseelOnline platform. You can accept payment online where the money gets transferred to you through the TawseelOnline platform directly to your bank account. You can provide a cash-on-delivery option to the customer where the customer pays to the delivery person after receiving the order. There is also an option of pay later, where based on your relationship with the customer, you allow the customer to make the payment after the partial/full delivery of the order has been made.

Let’s grow together with the TawseelOnline family! Customers Order, We Deliver!!!

*​Terms ​and Conditions apply