TMH Midsouth TechConnect

When your equipment goes down, every minute counts. The TMH TechConnect Service App gives you the fastest, most efficient way to request service and get your fleet back up and running—right from your phone. Built with our customers in mind, this app connects you directly with our technicians and keeps you updated every step of the way.

TMH Midsouth is proud to deliver more than equipment—we deliver uptime, support, and a partnership that keeps your operation moving. The TMH TechConnect App is one more way we help you stay ahead.

Key Features:
- Quick Machine Scanning: Scan the encrypted decal on your equipment to instantly pull machine data.
- Easy Issue Reporting: Indicate operational status (“Yes” or “No”) and describe the issue using type or talk-to-text.
- Visual Problem Identification: Attach up to two photos to help our technicians diagnose the issue before arriving.
- Streamlined Service Requests: Send your request in less than 45 seconds, complete with all necessary details.
- Confirmation Notifications: Receive an email confirmation of your service request for your records.

How It Works:
1. Scan the equipment decal using the app.
2. Confirm the machine’s status.
3. Describe the problem with text or talk-to-text.
4. Attach photos to show specific issues.
6. Submit the request directly to our service team.

Designed for Efficiency:
This app keeps your equipment running smoothly, reducing operational costs and improving communication. Built on the innovative Hive Quick Response Solution, the TMHM Service App ensures faster service, better planning, and improved uptime for your operations.