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Remember this name: Dr Soo Jing Wei. A tremendous doctor. Extremely good with kids and incredibly patient throughout the consultation. He goes above and beyond, and it really shows in how he handles both the child and the situation calmly. Friendly, patient, and very understanding, exactly what you hope for but rarely get. I genuinely hope more doctors on this platform can match his standard. If you ever need a telecons, look for him. You will be well taken care of The App is easy to use too
★★★★★Ajay Koshy· Dec 24, 2025
My experience was very good. Waiting time is around 5 mins, shorter than having to wait at the clinic. The medication was delivered promptly as well. I like the User Interface as well, clean and intuitive. Registration was easy as I used my work email.
★★★★★Vi Tran· Apr 8, 2026
Drs are efficient, listen to my concerns. The app is easy to use, convenient when im not feeling well and don't have much enery to go out of the house to see Dr.
★☆☆☆☆Gerald Ambrosia· Nov 30, 2025
Tried to logg in through Sing pass, and multiple times it takes me back to the login screen. Not functional. Deleted it
★☆☆☆☆芳芳· Aug 4, 2025
When it got to my turn the app keeps quitting itself, and I can't answer the doctor's call. I had to re-queue
★☆☆☆☆Jiahui Li· Feb 27, 2026
They chose to use Rida for delivery, which is so lousy. I saw the doctor at 2pm, but next available delivery slot is 7-9pm. Even at 9pm, my meds were not collected yet, and I had to chase for it while feeling unwell. This will be my last time using White coat unless they improve.
★☆☆☆☆Raquel Fundan· Oct 16, 2025
Incomplete medical result no HBA1C for 3 months monitoring sugar, I paid for the medical report with incomplete data so expensive yet incomplete. The people who have been in our company purposely explain all this report are included yet missing in my report. No other option to complaint in the app and not easy to use. When you open it asking for credit card for payment. Not really helpful.
★☆☆☆☆Preetpal Singh· Oct 23, 2025
What's the point of this app if you can't provide basic medication when I clearly explained I have sinus issues since I was a kid? I have a runny nose as well and the doc still declined any medication and asked me to consult a doctor in person.
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Technologies used by WhiteCoat
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