Zinc Reporter

Reporter App is license-based and fully integrated with the SYNAPSE ‘Analyst; platform to ensure data can be captured, stored, analysed and visualised. This allows you to customise workflows, notifications, tasks, forms and dashboards. Complete audits, assessments, generate reports, and share critical communications and information across your business.



INCIDENT REPORTING

• Incident reporting categories with over 300+ pre-built types of critical events and incidents.
• Report anywhere, on any device, offline and online
• User friendly forms and questions to simplify the experience and have consistent reporting
• Automated triage, and expanding reporting to show the impact and root-cause analysis
• The centralised people management provides the capability to capture and categorise incident reporters, offenders, victims, witnesses, assignees, and responders
• Automated escalations

TASK MANAGEMENT

• Automated and manual task creation
• Assignment of tasks to individuals and teams
• Assign follow-up actions and reminders to your team members
• Setup pre-configured templates and playbooks to align them with you SOPs and EOPs.
• Geolocate - using mapping to track where a task takes place.
• Use time logging to track the amount of time spent on it.
• Complete audit trail and reporting suite


ALERTS AND NOTIFICATIONS

• Maintain two-way communications at scale
• Create engaging briefings in seconds with video, photos, or PDFs
• Link briefings to incidents and track all messages and recipient activity
• Integrated Geo-mapping and location services
• Obtains acknowledgement receipts

Recent changes:
• Response Forms UX Improvements
Improved the response forms experience with a more user-friendly interface.

• Bug fixes
General stability and performance improvements.