Hinfo

Hinfo is the digital compendium designed for guests staying at a member property.

Access all property information, services and local area details instantly, anytime, anywhere.

Get started in three simple steps:
1. Check into a property that uses the Hinfo service.
2. Download the free Hinfo app.
3. If the property you are staying at does not automatically load, please search for the property via the 'Current Location' or 'Search via Name' button.

Hinfo is a useful directory during your stay:
Property Details: View details on the property itself, including but not limited to check in/out times, parking, Wi-Fi details, how to use various appliances etc.
Near Me: Discover what there is to do nearby including restaurants, supermarkets, local attractions and more.
Local Services: Have immediate access to local doctor details and more including phone numbers and directions there.

Be sure to keep Hinfo installed on your device after you depart the property, so all you need to do at the next property you stay at, is search for the next property you are staying at, to access their information.

Hinfo is available in English, Chinese (Traditional and Simplified), Japanese, Malay, Hindi, Spanish, French, Korean, German, Portuguese (Brazil), Italian, Dutch, Swedish, Indonesian, Māori, Thai, Filipino and Vietnamese which is subject to details supplied by each property.

We strongly advise that you should not download the Hinfo app on your iPhone or iPad, from any 3rd party website with all downloads and updates coming from the Apple App Store directly.

For full details on our 'App Privacy' section below, please visit the privacy section on our website for more details.