MySHL

Keep track of your health plan information the easy way - together in one place.

The MySHL app makes it easy to manage and access your important health insurance information
on the go. Use this convenient service to:

- Find out who is on record as your primary care provider (PCP).
- Talk with our advice nurse. Available 24/7.
- 24/7 virtual visits. No appointment needed.
- Search for a doctor, specialist, facility or lab.
- View and email your health plan ID card.
- Save your health plan ID card to your wallet.
- See your copay, deductible, and out-of-pocket expenses, if applicable.
- Check the status of a claim, prior authorization or referral.
- Access your health records.
- View invoices and pay your premium, if applicable.
- Update your contact information and address.
- Select communication preferences.
- Save your password with Touch ID or Face ID.
We’re continuously adding new features and functionality to improve your experience. Check back
regularly.

Your personal medical information is confidential and is only available to you and your provider. To get
started, download the app and sign in with your One Healthcare ID. First-time users will need to create an
account.

You must be a Sierra Health and Life member to use the app.