Qiddiya SmartFM

Qiddiya SmartFM is a mobile facility management application designed to support maintenance, inspection, compliance, and operational activities across Qiddiya facilities.
The application enables maintenance teams, inspectors, supervisors, service providers, and operational personnel to manage work orders, conduct inspections, complete checklists, validate tasks, and coordinate field activities directly from their mobile devices.
By providing real-time access to facility operations, Qiddiya SmartFM helps improve workforce productivity, enhance operational visibility, strengthen compliance, and support efficient service delivery.

Key Capabilities
Work Order Management: Create, receive, update, and complete maintenance work orders from the field while maintaining real-time visibility into task progress, execution status, and pending activities.
Inspection Management: Perform scheduled and routine inspections using digital checklists, capture observations instantly, and maintain consistent inspection standards across facilities.
Photo-Based Task Validation: Upload photographic evidence of completed work and inspection findings to improve accountability, maintain accurate records, and support audit requirements.
Digital Checklists: Execute standardised inspection and maintenance checklists to ensure procedural compliance, improve consistency, and reduce manual documentation.
Helpdesk Operations: Access assigned service requests, monitor issue resolution progress, and improve coordination between facility teams and service providers.
Risk and Work Permit Management: Manage permit-to-work processes and risk assessments digitally to strengthen safety compliance and maintain operational control.
Mobile Workforce Enablement: Receive task notifications, access work assignments, and execute facility operations from anywhere, helping teams respond faster and work more efficiently.

Qiddiya SmartFM, powered by eFACiLiTY, supports safe, compliant, and efficient facility operations by connecting field teams, supervisors, and service providers through a unified mobile experience.