The Ribbn App

The Ribbn app is a new way to sell with leading secondhand stores! Easily upload and sell your items with any secondhand store powered by Ribbn. Review your earnings, and keep tabs on the status of your items in real-time.


FOR SELLERS

SELL WITH OUR NETWORK OF SECONDHAND STORES
• Easily sell your items with any secondhand store powered by Ribbn.
• If your items are rejected by one store, painlessly re-submit them to another store without having to repeat the upload process.

QUICKLY SNAP PHOTOS OF YOUR ITEMS AT HOME
• You don’t have to worry about taking good photos! Store employees will professionally retake photos of your items if they’re approved, so they can sell as fast as possible.
• All we need from you are 1 or 2 photos and a few key pieces of information, like the brand.

GET NOTIFIED WHICH ITEMS ARE ACCEPTED AND WHAT THEY’LL SELL FOR
• No need to drag bags of clothing to your local secondhand store, only to hear that they don’t want most of your items. After uploading items in the app, the store will notify you as to which ones they’ve accepted and how much they want to sell them for, so you only have to bring in items you know they want.
• No commitment! If you don’t like the sale price they suggest, you can decline their offer and try again with a different store.

BRING OR SEND IN YOUR ITEMS — THE STORE DOES THE REST
• Mail your items or physically bring them into the store. Then lay back and relax; your job is done!

STAY IN THE LOOP — REAL TIME CHAT WITH YOUR STORES
• Can’t figure out the status of an item or need it returned to you? Chat with store employees in real time.

KEEP TRACK OF YOUR EARNINGS AND GET PAID
• Have full transparency on your earnings, so you always know…
• how much your items have sold for
• what your commission is for them
• your lifetime earnings with a specific store
• and more.


FOR SECONDHAND STORE MERCHANTS AND STAFF

Run your resale business from your mobile device. Process orders, manage products, track sales, chat with customers and sellers, approve or reject sellers’ uploaded items and more.

MANAGE YOUR PRODUCTS IN‑APP
• Upload product photos
• Assign products to sellers
• Set product and pricing details
• Assign/unassign Ribbn RFID/QR tags to products

REVIEW SELLER UPLOAD ITEMS
• Approve or reject seller uploaded items
• Make an offer with a starting resale price
• Get notified about which items sellers have committed to sell with you

PROCESS STORE CHECKOUTS IN A FEW TAPS
• Search or scan items to add to cart
• Link orders to new or existing customers
• Add discounts to orders
• Capture payments with Ribbn’s payment terminal powered by Stripe

RESPOND TO REAL-TIME INFORMATION
• See live sales
• Get new order notifications
• Communicate with customers and sellers

FOLLOW UP WITH CUSTOMERS AND SELLERS
• View and manage your customer segments
• Add and edit customer details
• Contact your customers with custom notifications and real-time chat


Whether you’re a merchant focused on curation and quality or a seller looking for a better secondhand experience, Ribbn is a powerful, fully-integrated re-commerce platform tailored to modernizing all sides of the circular economy.