1823 is a tools app developed by 1823, HKSAR Government.
How many times has 1823 been downloaded?
1823 has been downloaded 96 thousand times. In the last 30 days, the app was downloaded 1.9 thousand times.
What is the rating of 1823?
1823 has no ratings yet.
Is 1823 free?
1823 is free to download. The APK download size is 69.67 MB. The latest version available is 2.2.8. The last update was on July 23, 2026.
What are the requirements for 1823?
1823 requires Android 8.1+ or higher. The app has a content rating of Everyone. The app has been available on Google Play January 2023.
Description
1823, managed by the Digital Policy Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23 participating departments and receives complaints about any area of Hong Kong Government services.
- KEY FEATURES -
• Case submission Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map.
• Case record and replies View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases.
• Instant answers to simple enquiries Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy.
Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy Personal Information Collection Statement: https://www.1823.gov.hk/en/mobile-app/pics
Recent changes: - Fixed an issue where the captcha was obscured by the on-screen keyboard on certain devices - Fixed an issue where form attachments were automatically deleted on certain devices - Improved the stability of file uploads
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Since upgrade from V1, all reported cases are lost. No one tell the upgrade part. I reported few cases in V2 for the past few months. All cases lost again after I reinstall the V2 on the same phone. Why same login cannot retain pending cases ? Although the readme of V2 said, they will have updated on cases to our email but most of the cases I have experienced (in particular for FEHD) they are reluctant to update via email. In these cases, updating of 1823 apps will sink all cases into the sea.
★☆☆☆☆Kk Brian· Jan 27, 2023
Too many things to enter, cant enter follow-up check in old v.,v slow to upload, v slow to locate, robot check pic v hard fig out u can try, dec 25 still turtle slow to load n sent file, video upload max size too small r u idiot, app too few installation imply rubbish app
★★☆☆☆Gerry· Oct 26, 2023
Every time I click the app, I get "Network Connection Failure, please make sure your network connection is active ". I get this message only, cannot access the app, even though I use 1) data 2) home Wi-Fi 3) office Wi-Fi 4) public transport Wi-Fi!!!
Google Play Rankings for 1823
This app is not ranked
Technologies used by 1823
29 permissions·48 libraries
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