All-in-one MSP toolkit combining RMM, Help Desk, Remote Support, Billing, and Reporting.
On-the-go access to customers, contacts, and devices with alert monitoring.
Lite mobile companion designed to run alongside Atera software for MSPs.
Active maintenance and regular bug fixes indicating ongoing development.
Relatively low rating (1.9/5 from 233 ratings) may indicate areas for improvement.
Lacks time-tracking, employee management, and attendance features common to some competitors.
Not currently ranked in top lists, which can affect visibility against competing tools.
About Atera
Atera is a tools app developed by Atera Networks LTD.
Download Statistics
Atera has been downloaded 31 thousand times. In the last 30 days, the app was downloaded 330 times.
User Ratings
Atera is rated 1.85 out of 5 stars. The rating is based on 240 ratings.
App Information
Atera is FREE to download. The APK download size is 40.98 MB. The latest version available is 1.1.0188. The last update was on June 21, 2026.
Technical Requirements
Atera requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play February 2022.
Description
Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more.
Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
Recent changes: Fix CC recipients were dropped when replying to a ticket comment
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So far it's worked perfectly for my needs. I get alerts and can check over what the alert is to see if I need to sit at a computer. Also looking at devices lets me know the status of an outage.
★★★★☆Mark Perrin· Jan 12, 2025
Works fairly well but slow to update technician changes, so filters need to be checked.
★★★★★Martin Horak· Apr 15, 2024
ATER replaced TeamViewer in my toolbox
★☆☆☆☆Darren Clare· Jul 28, 2022
Nothing has changed except the logo, App is pointless and has been pointless for the last year or more. Really frustrating, no landscape for tablet, no overview, I want to quickly see things. Tickets do not show any pictures embedded in the ticket, so you miss a lot of info, nor does it show attachments. I can't even restart a device from the app or see an attached IT profile, can't add time to a ticket, no password manager. It's pointless in its present format
★☆☆☆☆Jakov· Mar 6, 2025
Barely functional. The login process is extremely tedious and buggy. Logging doesn't even work at all without chrome installed. Biometrics login is also buggy and fails more often than not, all of which is more infuriating because of the forced sign-outs. The app lacks a ton of features from its web counterpart, you're better off just opening the website and navigating through that on your phone instead.
★☆☆☆☆Ædith Lovelace· Nov 20, 2025
Won't even let me log in. garbage app. Fails whenever you need it. Just like ATER itself
Google Play Rankings for Atera
This app is not ranked
Technologies used by Atera
21 permissions·49 libraries
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