Access health information and communicate with your care team anytime, anywhere.
athenaPatient is a patient-focused medical app in the athenahealth network, ranked #7 in the US MEDICAL category with a strong 4.84-star rating from 60,696 reviews. The app provides secure access to health information, direct messaging with your care team, and convenient care tasks like self-scheduling, check-in, and virtual visits. Available to US patients whose providers have instructed them to use the app, it shows ongoing adoption with total downloads over 1,000,000+ and 57K in the last 30 days.
Pros & Cons
Patient-centric features such as self-scheduling, self-check-in, and telehealth.
Biometric login enables quick, secure access.
Secure, direct messaging with your care team.
US-based availability within the athenahealth network.
Some features require provider support (Self-Scheduling, Self Check-In, Virtual Visits).
Availability limited to US patients with participating providers on the athenahealth network.
About athenaPatient
athenaPatient is a medical app developed by athenahealth.
Download Statistics
athenaPatient has been downloaded 1.7 million times. In the last 30 days, the app was downloaded 57 thousand times. It is ranked #8 in medical.
User Ratings
athenaPatient is rated 4.82 out of 5 stars. The rating is based on 73 thousand ratings.
App Information
athenaPatient is FREE to download. The last update was on December 26, 2022.
Technical Requirements
athenaPatient requires Android 11+ or higher. The app has a content rating of Everyone. The app has been available on Google Play December 2022.
Description
athenaPatient is only available for patients whose healthcare providers have instructed them to download and use the app.
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It would be nice if my messages had the 'read' feature (like text messages). I can never tell if my doctor is too busy to see my message or if they're just ignoring it. I don't enjoy making phone calls for almost everything. I also wish you could edit or delete a message. Please add these features to both the app and the patient portal website.
★★★★★Pamela Harrington· Aug 6, 2026
I really like the way everything is set up, very easy to do what is needed. I can contact my Dr when I have questions, make appt, ck on my test results and see what they are. I give it a 5 star.
★☆☆☆☆Paul Fraser· Aug 29, 2026
I wish I could give this app zero stars. When I created an account, it automatically added my mothers account, and now the app is full of her information, her appointments, and messages. There is no way to unlink her account. The app for me is useless.
★☆☆☆☆Martha Boyd· Aug 9, 2026
App doesn't work anymore. Only allows login until asked to confirm patient, press continue, and it returns to the login screen. I've been trying to log in for about a month without success. I've tried to uninstall and installing again. I noticed the new version about the middle of July to correct some bugs. It still doesn't work. I'M NOT HAPPY WITH THIS APP AT ALL!! It's now impossible to communicate with my doctor, check appointments and test results...junk.
★☆☆☆☆Wilson Medina· Aug 12, 2026
I'm desperately waiting for two weeks on results for a life-threatening condition. First, whoever is reading the scans should have priorities for what's consider life-threatening!! Second, are you short-handed??? This app needs an upgrade or something!!! Nothing opens up and what's there is old information. Not much help to the user!!!!
★★☆☆☆Mark Lloyd· Aug 16, 2026
Appointment times are inconsistent between the app and website. When you click to confirm the appointment, the times change. Information on the website is not the same as in the app, causing confusion.
★☆☆☆☆Dustin Stormes· Aug 28, 2026
Half the time I cant sign into this app. I just tried signing in 4 times. Each time it would load after confirming my linked accounts, it would send me back to the sign in screen.
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Trust & Safety: Security-focused: biometric login options (Facial recognition and Touch ID) help protect access, and secure direct messaging keeps communications private. The app is available only to US patients whose providers are on the athenahealth network and requires logging in via the provider's Patient Portal; no broad permissions are listed.
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
