Access health information and communicate with your care team anytime, anywhere.
athenaPatient is a patient-focused medical app in the athenahealth network, ranked #7 in the US MEDICAL category with a strong 4.84-star rating from 60,696 reviews. The app provides secure access to health information, direct messaging with your care team, and convenient care tasks like self-scheduling, check-in, and virtual visits. Available to US patients whose providers have instructed them to use the app, it shows ongoing adoption with total downloads over 1,000,000+ and 56K in the last 30 days.
Pros & Cons
Patient-centric features such as self-scheduling, self-check-in, and telehealth.
Biometric login enables quick, secure access.
Secure, direct messaging with your care team.
US-based availability within the athenahealth network.
Some features require provider support (Self-Scheduling, Self Check-In, Virtual Visits).
Availability limited to US patients with participating providers on the athenahealth network.
About athenaPatient
athenaPatient is a medical app developed by athenahealth.
How many times has athenaPatient been downloaded?
athenaPatient has been downloaded 1.7 million times. In the last 30 days, the app was downloaded 56 thousand times. It is ranked #8 in medical.
What is the rating of athenaPatient?
athenaPatient is rated 4.82 out of 5 stars, based on 73 thousand ratings.
Is athenaPatient free?
athenaPatient is free to download. The last update was on December 26, 2022.
What are the requirements for athenaPatient?
athenaPatient requires Android 11+ or higher. The app has a content rating of Everyone. The app has been available on Google Play December 2022.
Description
athenaPatient is only available for patients whose healthcare providers have instructed them to download and use the app.
Access your health information and communicate with your care team anywhere, anytime.* athenaPatient is a convenient, mobile resource that allows you to:
- Log in quickly – Facial recognition and touch ID make log in easy while keeping your data safe.
- View test results – Access lab, imaging, and other medical test results as soon as they become available.
- Message your care team – Contact your care team whenever you have questions through quick, secure direct messages.
- Self-schedule appointments – Book appointments with your care team and view upcoming visits beyond regular office hours. Your provider(s) must support Self-Scheduling to use this feature.
- Check in before your visit – Easily check in for appointments and save time by completing any necessary documentation before your arrival. (Your provider(s) must support Self Check-In to use this feature)
- Attend virtual visits – Easily initiate and attend telehealth visits with members of your care team. (Your provider(s) must support virtual visits through athenaTelehealth to use this feature.)
- Get directions to appointments – Driving directions show you how to get to your next medical appointment.
Please note that you must have an existing athenahealth Patient Portal account to use athenaPatient.
Once you’ve downloaded and launched athenaPatient, you must log in using the same email address and password you use to access your provider’s athenahealth Patient Portal to begin using the app. It will ask if you want to enable Face ID or Touch ID. Enabling either of these features will save you from having to enter your login information every time you want to use the app.
If you do not have your Patient Portal account information, your healthcare provider(s) may offer Patient Portal access through their website.
If you’re having issues finding your healthcare provider’s Patient Portal, you can contact their office for the correct URL, or to request an email invitation to their Patient Portal.
* The athenaPatient app is only available for download and viewing information in the United States for patients of healthcare providers on the athenahealth network.
Get a detailed PDF report for athenaPatient with download trends, rating history,
and key performance statistics — useful for competitive research or tracking your own app.
Learn more
Are you the developer of this app? Join us for free to see more information about your app and learn how we can help you promote and earn money with your app.
I'm so glad they have this app cuz I do forget what the doc says amd I can see what's going on with my health
★★★★☆Anna Weaver· Aug 23, 2026
It would be nice if my messages had the 'read' feature (like text messages). I can never tell if my doctor is too busy to see my message or if they're just ignoring it. I don't enjoy making phone calls for almost everything. I also wish you could edit or delete a message. Please add these features to both the app and the patient portal website.
★★★★★Pamela Harrington· Aug 6, 2026
I really like the way everything is set up, very easy to do what is needed. I can contact my Dr when I have questions, make appt, ck on my test results and see what they are. I give it a 5 star.
★☆☆☆☆Martha Boyd· Aug 9, 2026
App doesn't work anymore. Only allows login until asked to confirm patient, press continue, and it returns to the login screen. I've been trying to log in for about a month without success. I've tried to uninstall and installing again. I noticed the new version about the middle of July to correct some bugs. It still doesn't work. I'M NOT HAPPY WITH THIS APP AT ALL!! It's now impossible to communicate with my doctor, check appointments and test results...junk.
★☆☆☆☆Dan Rob· Aug 13, 2026
Got a notification saying I need to update to use. Its only giving me the option to uninstall or open. The sad thing is all of my Dr's. Use this app to stay in touch with their patients. It's a giant pain to use. There's always something going wrong with this "thing" that's supposed to make life easier. Update: Also as it turns out, I've got the "Auto Update" enabled. So now I'm going to have to uninstall this nonsense for more fun.
★☆☆☆☆Michele· Aug 11, 2026
Total Frustration. It doesn't recognize my password, so I'm constantly having to change it. When it doesn't recognize it, the App freezes, and I have to wait 24hrs or reinstall it. There are also times when I have to go to the actual internet to sign in.
★★☆☆☆Mark Lloyd· Aug 16, 2026
Appointment times are inconsistent between the app and website. When you click to confirm the appointment, the times change. Information on the website is not the same as in the app, causing confusion.
★☆☆☆☆Wilson Medina· Aug 12, 2026
I'm desperately waiting for two weeks on results for a life-threatening condition. First, whoever is reading the scans should have priorities for what's consider life-threatening!! Second, are you short-handed??? This app needs an upgrade or something!!! Nothing opens up and what's there is old information. Not much help to the user!!!!
Subscribe to see full ranking history in this country
AppBrain offers valuable information about your app and those of your competitors. Join AppBrain for free and claim this app to view more ranking data, view history etc.
Subscribe to see full permission and library details
Trust & Safety: Security-focused: biometric login options (Facial recognition and Touch ID) help protect access, and secure direct messaging keeps communications private. The app is available only to US patients whose providers are on the athenahealth network and requires logging in via the provider's Patient Portal; no broad permissions are listed.
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
