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They need to show prescription claims and have a way to file an appeal online for any claims made.
★★★★★George a Foreman· Apr 22, 2026
100% happy. I don't want to be without blue cross and blue shields
★★★★★Stephen· Dec 4, 2025
This is the best medical/prescription app I have ever used. My last insurance company you had to jump through a lot of hoops and hurdles to get the information you needed. But, with the Reconnect app it's easy as 1,2,3,and you're done. More apps need to be this way. Simple and easy to understand!
★★★★☆Cathy Morrison· Jul 2, 2025
Every time I log in it spins, so I hit the back button and then the app again and finally it opens
★☆☆☆☆Rodney Haynes· Feb 28, 2026
APP is still not working of 2/28/26! ........what this company says about wanting their customers to have online access to their accounts, with their limited customer service and apps like this makes me wish I had never chosen BCBS. Edit: Rather than call a perpetual phone tree or email customer service (which I currently have no response yet for a couple of days) I believe I have a workaround. BUT I can assure you until BC/BS eliminates the requirement to create new sign ons for each product,
★☆☆☆☆Lauren D· Mar 31, 2026
I can't find my deductible, you app and website are awful. Terrible UAI
★☆☆☆☆E. Kaulfuss· Jul 2, 2025
No way to log out of an inactive account. Even reinstalling the app doesn't work.
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